We are looking for a Senior Technical Writer to join our team!
Our client is the leading retail chain in Uzbekistan, with about a million regular customers and more than 125 stores in 11 regions. The company operates supermarkets, neighborhood stores, convenience stores, a wholesale store, and an online supermarket. The client also runs two warehouses (dry and temperature-controlled) and a fruits/vegetables hub.
Project Objectives: We aim to deploy a robust, flexible, and scalable Data Warehouse, BI platform, and analytics layer, along with data processing tools (e.g., Python workbooks) and integrations with the Client’s IT systems. This project will enhance data governance practices and support significant company growth, laying the groundwork for advanced AI/ML solutions.
Responsibilities:
- Create, update, and maintain comprehensive documentation for the Data Warehouse, BI platform, and integrated systems.
- Develop user manuals, technical guides, API documentation, FAQs, and other types of documentation.
- Collaborate with development, QA, DevOps, and business teams to gather necessary information for documentation.
- Ensure all documentation is clear, concise, and easily understandable by various stakeholders.
- Work closely with the project team to ensure documentation is consistent with software and hardware releases.
- Organize and manage documentation repositories to ensure easy access and maintenance.
- Review and edit content created by other technical team members.
- Stay up-to-date with industry standards, emerging technologies, and best practices in technical writing.
- Provide training and support materials to help users make the most of the new Data Warehouse and BI tools.
- Create visual aids, such as diagrams, screenshots, and infographics, to enhance written documentation.
Requirements:
- Bachelor’s degree in Technical Writing, Communications, Computer Science, or a related field.
- Proven experience (4+ years) as a Technical Writer, creating technical documentation for software development projects.
- Strong proficiency in English, with excellent writing, editing, and proofreading skills.
- Experience with documentation tools and platforms, such as Confluence, MadCap Flare, or similar.
- Ability to understand complex technical concepts and translate them into clear and concise documentation.
- Strong attention to detail and ability to work independently.
- Experience working in an Agile/Scrum environment.
- Excellent verbal and written communication skills.
- Ukrainian language Advanced or higher.
Nice to Have:
- Experience with BI tools (e.g., Tableau, Power BI) and data warehouse documentation.
- Familiarity with cloud platforms (AWS, Azure, GCP).
- Basic understanding of SQL, ETL processes, and data warehousing concepts.
- Previous experience in the retail sector.
- Certification in Technical Writing or related skills.
We offer:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
Top Skills
What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success.
With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
