AMPECO is one of the most innovative companies in the area of electric vehicle charging infrastructure – an industry that aims to change the world by making charging easier for everyone. As electric vehicles (EVs) are bringing in a transformation of our transport and mobility sectors, AMPECO is at the forefront of a revolution and we’re just getting started.
Our product – the AMPECO EV Charging Platform is a business-critical SaaS platform used by companies to manage their electric vehicle charging infrastructure, processes and energy use. It’s already used by companies all over the world – from North and South America to Europe, Africa, Asia and Australia.
Our brilliant and experienced team are all dedicated to our mission – accelerating the worlds’ transformation to clean technologies in the mobility and energy sector. This is challenging work, but we’re not ones to lack ambition. We’re fast-paced, innovative and collaborative. We pursue excellence in everything and have a lot of fun along the way. This is why we’re looking for people like you to help change the world at AMPECO. Come and join us!
About the role
We’re currently looking for an experienced Technical Writer to build and maintain a unified, clear, and timely knowledge base for the AMPECO Platform.
Your Responsibilities
- Write about technical subjects for technical and nontechnical audiences;
- Create scripts for video tutorials;
- Maintain the existing documentation;
- Adhere to the in-house style guide;
- Create infographics and screenshot markups;
- Create and build knowledge articles, including how-to sections, FAQs, and Help sections;
- Update, edit, and proofread written materials such as product manuals, user manuals, how-to guides, and FAQs;
- Work closely with subject matter experts, engineers, developers, product, marketing and sales teams;
- Assist the Solution Consultants, when needed, regarding the creation and/or editing of RFP and tender-related materials.
Must have
- English – fluent C1/C1+, native could be a benefit;
- 2-3 years of technical writing experience (Portfolio of technical writing samples for review);
- Ability to write user-friendly, engaging articles about highly technical subjects;
- Ability to understand and accurately translate technical information for the general audience;
- Skillful in managing efficient relationships with various stakeholders (e.g. Product Managers/Owners);
- Excellent communicator, comfortable explaining technical problems and plans in person and in writing;
- Highly efficient in a fast-paced, agile startup environment; Ability to prioritise multiple simultaneous deadlines;
- Detail-oriented with excellent self-motivation, planning, documentation and communication skills.
Considered an advantage
- Experience with documentation publishing software, such as MadCap, RoboHelp, Wikis or other applicable;
- Past use of Agile/Scrum or similar collaborative tools (e.g. Confluence, Jira) is a plus;
- Teaching, grant writing, or scientific publishing experience is a plus.
What we offer
- Opportunity to join early a fast-growing company with great ambition and on the path to become a global industry leader;
- Opportunity to work with amazing, highly experienced people;
- Flexible work hours;
- Bonus day-off to celebrate your birthday;
- 5 additional vacation days per year, after your first year with the company;
- Social events and awesome team buildings;
- Medical insurance for you and for your family, with great coverage;
- Monthly shared mobility allowance (covers Spark and GOeGO);
- EV week – you get a company electric car for yourself for a week every 1-2 months.
Top Skills
What We Do
At AMPECO, we believe electric vehicles are a key component of a sustainable future. The switch to electric vehicles requires vast networks of charge points connected to cloud-based software solutions that ensure a seamless charging experience for EV drivers. As a global leader in EV charging management, AMPECO provides businesses with innovative software solutions that allow them to enter the EV charging market and capitalize on new business models. We accelerate positive change and transformation to clean technologies in the mobility and energy sector. AMPECO is a software company that offers a white-label and hardware-agnostic EV charging management platform bundled with white-label EV driver apps. We deliver a globally recognized product and high-quality services to companies who need to manage their EV charging infrastructure, processes, and efficient energy usage. Our cloud-based platform addresses specific EV charging challenges, especially in energy management. AMPECO's API seamlessly integrates with smart meters, building management systems, and renewable energy sources to maximize efficiency. It uses dynamic load management to support priority charging and demand-response events and efficiently distribute the available power to avoid costly grid upgrades. We offer solutions for various businesses that suit all EV charging market segments, including commercial, fleet, and residential. Whether your venture is an entering-the-market Charge Point Operator or Installer, an already established Energy Utility or Oil and Gas company, a scaled business that fully manages its own EV fleet or a Charging Equipment Manufacturer, we have covered you. AMPECO's team of e-mobility experts can help answer all your questions about EV Charging software solutions. Schedule a live demo with us https://bit.ly/3JOjkuJ and discover how our platform helps you: - Achieve operational excellence. - Monetize your network. - Future-proof your business
