Senior Technical Program Manager, Subscriptions

Job Description:

About Our Organization: 

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). 

About the Team: 

Our Technology team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting-edge solutions, we shape the digital landscape for our customers, readers, and users. From revolutionizing visuals to optimizing tools and harnessing the power of data, mobile, video, and social platforms, our team is committed to providing a seamless and immersive experience across all touchpoints. Collaborating closely with our newsrooms and strategic partners, we spearhead the development of groundbreaking products and technologies. 

About the Role: 

The Senior Technical Program Manager, Subscriptions will be responsible for governing and leading  the  execution of large scale cross-functional, strategic, and transformational programs.  In this role, you will be a strategic partner to C-suite stakeholders across Dow Jones focused on the company’s key priorities by actively managing a portfolio of initiatives that are sponsored by our CMO and CTO and directly aligned to Subscriptions goals.  

In partnership with Brand and Platform Managers you will be accountable for identifying and elevating critical decisions , establishing impact and value delivery roadmaps, ensuring execution on priority efforts and communicating change management impacts across people, process and technology. This role will have adherence expectations to SAFe LPM and Execution methodologies

and will participate in evolving the execution engagement and outcomes measurement model.

The ideal candidate will have a proven track record of success leading strategic execution of high profile initiatives and be comfortable collaborating with C-Suite level stakeholders and managing complex, virtual teams.

You Will: 

• End-to-End Program Leader:  Oversee large-scale Dow Jones Digital initiatives ensuring frictionless coordination across multidisciplinary resources and parallel lines of business. Monitor portfolio progress leveraging Jira metrics,  performance and KPIs, and take action as required to manage risk levels, ensure timely delivery and achieve optimal client satisfaction.

• Strategic  Thinking:  Proactively address business challenges with the ability to operate Top Down to frame problems and bottoms-up to engage teams on solutioning. 

• Decision Support: Identify critical decisions  and communicate in terms of business drivers, problem scope, business values/outcomes and ensuring alignment with client objectives and meeting KPIs

• Stakeholder Relationships: Partner closely with leaders across Experience Organization (Product, Operations, Data, Insights, Customer Experience, Design) as well as Dow Jones/News Corp stakeholders ( Business leaders,, Client Services, Finance, Marketing Strategy, Technology teams) to ensure achievement of business objectives.

• Change Management: Ensure change management/business readiness strategy is in place as appropriate including impact assessments to people (internal and external clients), process and technology

• Financial Oversight & Capacity Management: Have line of sight into portfolio team capacity, velocity and initiative level spend.  Ensure required resources are engaged across all functions. 

• Communications: Accountable for establishing initiative level cadences to keep stakeholders informed, develop audience appropriate (ie: C-Suite, Business Leaders, Execution teams) communications on initiative progress, risks, issues, decisions required and scope changes.   

• PMO Advocate:  Proactively engage PMO leaders to standardize best practices across B2B and B2C teams

• Leadership: May directly manage  program manager (s), project manager (s) , business analyst (s)  providing support through “doing”and coaching as needed

You Have: 

• Minimum of 10+ years of portfolio and/or program management experience leading cross-functional teams in matrix organizations

• Minimum 5+ years with Agile frameworks, including SAFe/Scrum/Kanban

• Excellent communication skills, including presentation and facilitation skills.

• Experience with Digital products/platforms  

• Track record of leading and delivering scaled digital programs in an enterprise environment.

• Ability to manage and communicate in a high-volume and fast paced organization with conflicting and evolving priorities, executing multiple efforts simultaneously while providing a calm demeanor with teams

Nice to Have

• 3+ Years in Marketing, Subscriptions Digital Journeys

• 2+ years of Digital, Media, Finance or related industry experience is preferred

• Experience designing success metrics, KPIs

• Relevant SAFe Certifications such as LPM, SP/SPC

Our Benefits 

● Comprehensive Healthcare Plans 

● Paid Time Off 

● Retirement Plans 

● Comprehensive Insurance Plans 

● Lifestyle programs & Wellness Resources 

● Education Benefits 

● Family Care Benefits & Caregiving Support 

● Commuter Transit Program 

● Subscription Discounts 

● Employee Referral Program 

Learn more about all our US benefits

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Technology

Job Category:

Project/Program Management

Union Status:

Non-Union role

Pay Range: $155,00 - $185,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..