Senior Technical Program Manager - (Logistics, Program)

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are looking for a Senior Technical Program Manager to join the Global Logistics team at our incredible Hero Hub in the heart of Berlin.

As Senior Technical Program Manager you will work hands-on with cross-functional technical teams and senior stakeholders to achieve broad company objectives. You will sit in a team that works closely with our SVP & Senior Tech Management, driving top management agenda from strategic planning to successful delivery. 

In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

• You own and drive complex Tech initiatives & programs that span across different cross-functional teams and domains. 

• You help Tech senior management plan and execute strategic initiatives focusing on our pillars: Reliability, Security and Cost-efficiency as well as drive e2e Technical Migrations

• Using your problem-solving, communication, stakeholder management, prioritization, project management know-how, and technical knowledge, you will help product and engineering leads bring complex changes to life.  

• You ensure transparency of project performance through your own reporting and KPIs. You own & communicate the progress regularly to senior management and project stakeholders.

• You help foster an Engineering excellence mindset and support the continuous improvement loop of engineering practices, ensuring valuable outcomes are delivered.

Qualifications

• 4+ years of relevant professional experience in Technical project or program management, delivery lead and or cross-team Tech Lead. 

• A proven track record in leading Technical programs at a multinational fast paced organization. Example programs include Infrastructure Migrations, Third party Tooling Migration, Building APIs and/or services from scratch, and driving Security & Compliance Initiatives

• Ideally you have a Bachelor's degree in Computer Science, Engineering  and/or substantial experience in a technical role. We are looking for someone who has a  technical background.

• You have experience with technical documentation and can expertly navigate tools like Confluence and JIRA highly confidently.You have a  structured and highly organized way of working. Project tools, trackers & other dynamic ways to monitor progress are no stranger to you.

• You are great with people. Collaborating and negotiating with stakeholders to achieve strategic objectives comes naturally to you. Strong Risk and dependency management skills.

• Familiarity with Agile Methodologies. 

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.                 

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.