Senior Technical Product Manager

About Us

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

• a commitment to personal development,

• guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

• excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

• team building events, team lunches/ happy hours, and other company wide events

• a supportive, caring environment dedicated to continuous learning and growth.

Overview:

Ylopo is a next-generation complete digital marketing solution designed for real estate teams and agents to capture and nurture people interested in buying or selling real estate. Ylopo leverages real estate specific, dynamic advertisements to generate interest, white labeled home search portals to engage, and cutting edge AI technology to multi-channel nurture prospects throughout their home buying journey. We help teams and agents grow their business and scale personalized relationships across their customer base with cost and time efficiencies. 

Product: Ylopo AI Suite

Our AI tools empower real estate teams and agents to effortlessly connect with their prospects at scale, leveraging call center and AI technologies to identify and adapt call strategies in real-time based on personalized consumer responses. Conversations are fully automated with natural and humanistic dialogues that will captivate interest and create transfers and appointments for our clients. Ylopo Voice offers reliable long-term prospect follow up, all the while integrating with our client’s preferred Customer Relationship Management (CRM) system of choice.  

Responsibilities:

• Define, build, launch, and iterate on complex features and systems that move the product towards its vision.
• Work with data scientists, machine learning engineers, and business stakeholders to define clear and actionable AI product requirements. Translate high-level AI concepts into user stories and technical specifications.
• Orchestrate collaboration among all departments to support the product including but not limited to: creating sales deck with Sales team, drafting customer rollout strategy with Account Management team, defining operational workflows with Onboarding team, training Product Support team, coordinating product transitions or changes across all teams
• Work autonomously and be able to take ownership of product decisions.
• Use data analytics, user feedback, and AI model performance metrics to iterate on product features. Continuously measure and optimize the impact of AI-powered products.
• Identify and mitigate potential risks related to AI development, including model bias, data quality, and ethical considerations.

Skills & Qualifications

• 3+ years of Technical Product Experience following 3-5 years of Software Development.
• At least 1 year with startup experience
• Strong communication and leadership skills to steer stakeholders’ buy in and alignment
• Strong project management and organizational skills to drive projects forward and facilitate collaboration across all teams
• Strong problem-solving skills and attention to detail 
• A self-starter mindset, you aren’t afraid to roll up your sleeves and figure things out
• Strong technical acumen, from being able to understand complex systems and logic to being able to follow engineering discussions around database schemas and APIs to ensure short and long term product use cases are met
• Nice to Have: AI experience (chatbot, voice AI)
• Nice to Have: Familiar with call center & telephony systems

This role is currently fully remote within the US, Working West Coast Hours. Compensation and full benefits include starting pay for $170k - $210k(we're flexible), depending on experience; medical, dental, and vision benefits; paid holidays, vacation, and sick days; a 401(k)

Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy

Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.