At Towne Park, it’s more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
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Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $65,000.00- $82,000.00.
Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan.
Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
About UPP
UPP, a division of Towne Park, is more than a parking management company, when you work with UPP you get to make a difference. Being a part of UPP means joining a service-oriented team that is committed to delivering exceptional experiences. Our seamless parking solutions, cutting-edge technology, and team of parking experts support our deep commitment to creating an exceptional hospitality experience with each interaction. Every day presents a new opportunity to enhance someone’s journey, whether ensuring safe, user-friendly and hospitable parking experiences or by delivering profitable parking solutions for our clients. Our goal is to delight our clients and customers with exceptional service that leaves a lasting impression. When you join UPP, you can become part of a collective team of more than 13,000 UPP and Towne Park parking and hospitality experts dedicated to making a difference.
Position Summary (What you will do)
The Senior Talent Acquisition Specialist is responsible for driving hourly talent acquisition efforts within designated markets. This role partners closely with hiring managers to ensure that recruiting goals are met through effective candidate sourcing, screening, and relationship management. This is a highly administrative role focused on supporting recruitment needs through continuous communication, tracking, reporting, and field engagement.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Recruitment Support:
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Partner with hiring managers to support all recruitment efforts for hourly field positions. Maintain consistent communication with field leadership to ensure that staffing needs are met.
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Administrative Duties:
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Create, update, and maintain job requisitions in Workday, the applicant tracking system.
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Post job advertisements and manage online job postings to attract applicants across print, social, and job site platforms.
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Track daily staffing needs and candidate flow to ensure recruitment targets are achieved.
Candidate Management:
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Answer candidate inquiries post-offer to ensure a smooth onboarding experience.
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Conduct routine staffing calls with operations management to communicate staffing targets and updates on recruitment plans.
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Plan and prepare for career and recruitment events, to promote a diverse talent pipeline. Reliable transportation, a valid driver’s license, and insurance are required for event participation.
Reporting & Communication:
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Prepare and distribute regular reports on staffing and recruitment activities to hiring managers and leadership.
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Attend recruitment meetings, conference calls, and other departmental discussions to maintain alignment on recruitment strategies.
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Maintain open communications with hiring managers, senior leadership, and HR to forecast district staffing needs and develop proactive recruitment strategies.
Pipeline Development:
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Build and sustain a pipeline of candidates for critical roles by leveraging relationships with recruitment sources (agencies, college career offices, job boards, social media).
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Identify future talent needs and proactively source to develop a robust talent pool.
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Support leadership in workforce planning and ensure consistent, effective delivery of recruitment services.
Qualifications (What we are looking for)
Required:
Education:
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Bachelor’s degree in related field OR equivalent years of experience preferred
Required Licensure, Certification, etc.:
Work Experience:
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Two (2) or more years of experience in recruiting coordination, high-volume staffing, or project management; or a blend of education and experience in related fields.
Knowledge & Skills:
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Possess knowledge of various recruitment technology platforms and applicant tracking systems; Workday preferred.
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Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, and Outlook), the internet, applicant tracking systems and various programs and HRIS applications.
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Ability to work independently to effectively plan and set priorities to accomplish required tasks.
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Ability to effectively plan, set priorities, and manage several projects simultaneously while working under pressure to meet deadlines.
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Ability to maintain accuracy and composure while under pressure.
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Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications.
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Excellent written and verbal communication skills to effectively address job candidates and all levels within the organization.
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Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures.
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Ability to maintain strict confidentiality related to candidate, employee and client information.
Scope
Authority to Act:
☒ Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
☐ Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.
☐ Performs duties with little direction given, operating from established directions and instructions. Decisions are made within general Town Parke policy constraints but occasionally require independent decision making.
Budget Responsibility:
☒ The employee has control over resources available only.
☐ The employee has control over a department(s) budget.
☐ The employee has authority to develop. Manage and control a department(s) budget.
☐ The employee has authority to make financial decisions on behalf of TP.
Working Conditions & Physical Demands
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed in climate-controlled environment but may be exposed to inclement weather and varying degrees of temperatures on occasion.
Travel
Travel of up to 30% may be required.
Top Skills
What We Do
Towne Park is a leader in hospitality solutions with over 14,000 associates, serving nearly 1,000 leading hotels and healthcare systems ranging from boutique hotels and sprawling luxury resorts to downtown healthcare campuses and local medical centers. Our commitment is to deliver the best team, the best service and the best solutions for our people, clients and customers.
For more than 30 years, Towne Park has provided expert solutions including valet parking and self-parking management, door and bell services, concierge, transportation, greeter and patient transport – all with the goal of enhancing the customer experience. Our teams create a smile and brighten the days of millions of guests, patients and visitors at the locations we proudly serve.
Towne Park's unique culture includes a collaborative, social environment that fosters high visibility and career progression. We believe in giving our team countless opportunities to learn and grow.
Our track record of success and growth has resulted in several appearances on the Inc. 500|5000 List of the fastest-growing private companies. Consider joining Towne Park if you are committed to delivering a one of a kind service experience. Visit www.townepark.jobs to apply today! Towne Park is an Equal Opportunity Employer (EOE).
