About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer
In this role, you will:
- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Required Qualifications:
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Advance understanding of application monitoring stack (Logs, Metrics, Events, Traces, Alerts) and ability to visualize and setup end to end observability (Infra and App components)
- Strong experience in using industry standard monitoring tools (AppD, Splunk, ELK, APM, Grafana, Prometheus, Etc)
- Experience in deploying the application to cloud platforms
- Experience in using CI/CD tools like Jenkins, Gradle, Groovy and Maven
- Experience in CM tools like Ansible and Puppet
- Proficient in one of the programming Languages (Java and Python)
- Knowledge of Web services
- Experience in working Agile methodology
- Proficient in multiple infrastructure technologies
Job Expectations:
- Design, code, test and deliver software to automate manual operation work
- Partner with different application teams throughout the life cycle to understand their application infrastructure monitoring and apply site reliability principles to baseline and set up SLOs for critical components.
- Identify application patterns and analytics in support of better service level objectives
- Design automated software and product upgrades, change management and release management solutions
- Other responsibilities extend to application deployment, change management, incident management, capacity upgrades, reporting, system integrations and essentially ensuring the availability of a stable and performing platform used by development and technology across the firms
- Design self-healing and resiliency patterns. Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents
- Experience in running the chaos experiments
- Experience in measuring the reliability stack using SLI, SLO and Error budget
- Hands on experience in Linux
- Database experience - hands on in Oracle SQL, Pl/SQL, Mongo DB
- DevOps experience
- Very good experience on Autosys
- Knowledge of Abinitio
- Exposure to tools like Service Now, JIRA
- Hands on experience in Ansible, Python, Shell Scripting
- Familiarity with NDM, SFTP
- Basics of Networking
Posting End Date:
11 Mar 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Top Skills
What We Do
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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