Senior Support Engineer

Posted 8 Hours Ago
Be an Early Applicant
Hyderabad, Telangana
Mid level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the connectivity revolution?
The Role
The Senior Support Engineer is responsible for analyzing issues using Dynatrace, writing complex SQL queries, and developing scripts in Python and Shell. They will also configure alerts, create dashboards, and work with AWS services, REST APIs, and ensure overall support for retail and telecom operations.
Summary Generated by Built In

Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities

  • Dynatrace - experience in analysing issue, configuring alerts, creating dashboards (minimum of 2 to 3 years)
  • SQL Queries - experience in writing complex queries and working with data models (minimum of 2 to 3 years)
  • Scripting/Programming - Python programming preferred, Shell scripting
  • AWS - Preferred AWS Solution Architect Associate - should have knowledge around EKS, load balancers, EC2, Route 53, Multi region, Cloudwatch querying a must
  • APIs - Good understanding of REST APIs and working experience with Postman/Ready API
  • Good analytical and problem solving skills
  • Good functional knowledge around Retail and Telecom


Skills, Experience and Requirements

  • Dynatrace - experience in analysing issue, configuring alerts, creating dashboards (minimum of 2 to 3 years)
  • SQL Queries - experience in writing complex queries and working with data models (minimum of 2 to 3 years)
  • Scripting/Programming - Python programming preferred, Shell scripting
  • AWS - Preferred AWS Solution Architect Associate - should have knowledge around EKS, load balancers, EC2, Route 53, Multi region, Cloudwatch querying a must
  • APIs - Good understanding of REST APIs and working experience with Postman/Ready API
  • Good analytical and problem solving skills
  • Good functional knowledge around Retail and Telecom


Benefits

  • Insurance and Wellbeing
  • Financial & Retiral Benefit Program
  • Mental Wellbeing
  • Employee Stock Purchase Program (ESPP)
  • Professional Development Reimbursement
  • Time Off
  • Team Outings

Top Skills

Python

What the Team is Saying

Lynea
James
Ashante
Ali
Whitney
William
Seth
Mac
The Company
HQ: Englewood, CO
14,500 Employees
On-site Workplace
Year Founded: 1980

What We Do

For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation and greater customer choice.

Recently, DISH and EchoStar successfully completed their merger, joining forces to deliver on our Vision: To Change the Way the World Communicates. Originally established as one company, in 2008, the two companies were spun off as separate entities and forged ahead so each could focus on and expand their unique capabilities. In that time as separate entities, our teams achieved remarkable milestones—launching satellites into space, connecting millions to their favorite entertainment and reimagining wireless communication.

As we merge our teams, we are strategically positioned for success, poised to emerge as a global leader in terrestrial and space connectivity. We are cleared for takeoff. Join us in a Connectivity Revolution.

Why Work With Us

At EchoStar, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with EchoStar!

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EchoStar Teams

Team
EchoStar
Team
Sling TV
Team
Boost Mobile
Team
Hughes
Team
DISH TV
About our Teams

EchoStar Offices

OnSite Workspace

All team members are in person at one of our DISH locations across the globe. DISH proudly calls Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.

Typical time on-site: None
Company Office Image
HQCorporate Headquarters - Meridian
Company Office Image
DISH Network Technologies
Company Office Image
Downtown Denver Office - DGC
Company Office Image
EchoStar & Hughes
Company Office Image
Hyderabad Office
Company Office Image
Wireless Headquarters - Riverfront
Learn more

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