Senior Supervisor, Technical Training-Underground

Posted 6 Days Ago
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Dorchester, MA
128K-142K Annually
Senior level
Agency • Greentech • Energy
The Role
The Senior Supervisor, Technical Training will develop and conduct training programs for Technical employees in Electric and Gas Operations. Responsibilities include evaluating training needs, supervising trainees during classroom and hands-on training, and leading quality audit programs. This role also involves guiding other supervisors and ensuring efficient resource allocation amid competing priorities.
Summary Generated by Built In

1. Role and Scope of Position:
This position develops and conducts technical training programs to ensure the safe and effective performance of the Electric Operations, Gas Operations and Meter Technical employees. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands-on instructional methods. Responsibilities would also include participation in testing and evaluation of new tools, materials, and equipment, the ongoing revision and maintenance of standards and procedures, conducting of quality assurance audits and supervision evaluation and certification of field employees.
At the Senior Supervisor level, in addition to the above, responsibilities include:
• Serving as the local technical lead or coach for other supervisors
• Developing and coaching other supervisors in various aspects of their role
• Authorizing re-allocation of resources in situations where conflicting priorities exist
• Driving innovation and change in business processes
• Leading area work center activities during manager absence
• Representing their manager at department, customer, and community meetings

This position will be located in Dorchester initially but will be moving to Wareham MA as soon as May of this year.

Essential Functions: 

  • Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.
  • Effectively implements training programs and field quality audit programs.
  • Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
  • Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
  • Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: 

  • Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
  • Working knowledge of labor contracts.

Education:  

  • Requires a Bachelor’s Degree in Engineering, Business Administration or related discipline

Experience:

  • Minimum of eight (8) years of experience in Transmission, Distribution, and/or Field Service design and/or installation, servicing customers and supervising employees.           

Compensation and Benefits:

Eversource offers a competitive total rewards program.  The annual salary range for this position is $128220.00 to $142470.00, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of our benefits.

Working Conditions:

  • Must be available to work emergency storm assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.

Please submit a resume with your application.

#elecajd

#LI-RG1

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

The Company
HQ: Hartford, CT
6,439 Employees
On-site Workplace

What We Do

Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England’s largest energy delivery system. Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 3.7 million electric and natural gas customers. We are a company dedicated to our customers, communities and employees. We know that our success depends on the best efforts of our engaged team- diverse, talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.

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