At Cequens, we’re building CPaaS and SaaS communication platforms and we rely on SRE team to push the platform to the highest standards of software performance, reliability, availability and stability. You’ll collaborate with multiple cross-functional teams to develop solutions to manage our platforms. If you’re passionate about automation, software reliability, and continuous improvement, this role is perfect for you.
Key Roles and Responsibilities:
- Work with different teams to implement and improve SLIs, SLAs, and SLOs.
- Proactively monitor system health, performance, and reliability metrics.
- Design, implement, and maintain automation tools and infrastructure to streamline operations tasks.
- Conduct capacity planning and scalability assessments to accommodate growing demands.
- Collaborate with software development teams to improve system reliability, performance, and efficiency.
- Participate in incident response activities, diagnosing and resolving issues to minimize downtime and service disruptions.
- Contribute to the evolution of best practices and standards for reliability engineering within the organization.
- Owning effective post-mortems and ensuring actions are followed-up.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Awareness of scalability, reliability, and security guidelines
- Proficiency in Linux, NGINX, HAProxy, Git.
- Strong scripting skills in Bash and/or Python.
- Experience with configuration management tools like Ansible.
- Familiarity with cloud platforms like AWS, Azure, or Google Cloud.
- Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.).
- Knowledge of containerization technologies (Docker, Kubernetes) and orchestration tools.
Top Skills
What We Do
CEQUENS is a multi-award-winning omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations.
We support businesses with communication APIs, multichannel applications and connectivity solutions such as SMS, WhatsApp Business, voice, and multifactor authentication. Our product suite aims to solve our customers’ unique problems and cultivate deeper human connections between businesses and individuals in every market we play.
With 5 office locations and 128+ direct network connections, CEQUENS empowers more than 1000 businesses in over 107 countries with faster, better, and stronger communication fine-tuned to their industries. Our platform boasts a 99.96% uptime and is built on industry-leading security standards.
CEQUENS is an ISO-certified and a PCI DSS-compliant company, and has been rated as a Tier One A2P SMS solutions provider in ROCCO's A2P SMS Market Impact Reports 2023. It is also recognized as a Meta Business Partner as well as a value-added service provider for Microsoft Teams Phone and WhatsApp Business. Our vision is to become the most compelling partner for developers, startups, and enterprises looking for simple and meaningful ways to connect.
For more info, contact [email protected]
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