Senior Solution Architect - North Central US

Posted 22 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Mid level
Information Technology • Software
We empower builders and innovators to advance their mission through instantly available data.
The Role
The Senior Solution Architect works with customers to meet their technology and business needs using Redis products. Responsibilities include understanding client requirements, collaborating with sales teams, conducting presentations, and improving technical materials based on feedback. This role involves hands-on work with Redis databases and database programming while managing customer POCs and pilots.
Summary Generated by Built In

Who we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?

Why would you love this job?

As a Solutions Architect / Sales Engineer, our mission is to drive revenue for Redis by owning all the technical aspects of a sales cycle with a customer or prospect. You will work hand-in-hand with our Sales teams to educate prospects and customers on the value of Redis powered solutions for their specific business and technical needs. You will drive discovery, presentations, demos, and evaluations by working hands-on with our customers using one of the best technologies in the market.

The ideal candidate is a great listener with a talent for creative solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, can articulate a compelling vision while never losing sight of the customer’s business objectives.

If you are a technology expert, with a desire to provide potential customers with the best customer experience, this is the right challenge for you.

What you’ll do:

  • Help customers meet their technology and business requirements with Redis databases using Redis products, solutions, and services.
  • Understand, quantify and verify the business needs of customers and their specific use cases.
  • Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of all customer POCs and pilots.
  • Collaborate closely with the Sales team to develop effective account strategies and identify new account opportunities, as well as a new business with existing accounts.
  • Present the company, its capabilities, and technology in a highly professional and exciting way that will engage customers and help them see the business impact and competitive advantages of the Redis offering.
  • Use customer feedback and insights to improve product materials, technical best practice and technical materials, while providing feedback to Product Management teams and R&D.

What will you need to have? 

  • 3+ years of experience in pre-sales engineering (ideally database engineering) for enterprise software
  • Hands-on experience with server-side software development and Linux
  • Hands-on experience with database programming (NoSQL preferred)
  • Hands-on experience with at least 1 programming language
  • Experience with scalable and highly available distributed systems
  • BS in Computer Science / B.A. or equivalent work experience
  • A team player with excellent communication and presentation skills
  • Excellent written and spoken English
  • Available to travel up to 30% of the time; the location is flexible, working from office or home, per sales team structure and management directives.

We give back to our employees:

Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our US team members fantastic benefits and perks:

  • Competitive salaries and equity grants
  • Unlimited time off to promote a healthy work-life balance
  • H/D/V coverage along with 401K, FSA, and Commuter Benefits
  • Frequent team celebrations and recreation events
  • Home internet reimbursement
  • Yearly health and wellness budget for a healthy mind and body 
  • Learning and development opportunities
  • Ability to influence a high-performance company on its way to IPO 

The estimated gross base annual salary range for this role is $127,260 – $224,250  per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate’s work location, qualifications, experience, and competencies. Base annual salary is one component of Redis’ total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.

#LI-Remote #LI-DNI


As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

 

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

 

Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Top Skills

Programming Languages
The Company
HQ: Mountain View, CA
579 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

As the home of Redis, the world’s most popular in-memory database, we are the commercial provider of Redis Enterprise, which delivers superior performance, unmatched reliability, and the best total cost of ownership. Redis Enterprise allows teams to build performance, scalability, speed, and simplicity into their applications.

Why Work With Us

We offer the opportunity for all employees to succeed, grow, develop, and deliver on their personal goals. We believe everyone can assume leadership roles over their projects and value teamwork. We also like to live well, and offer weekly Happy Hours, teambuilding events, birthday and cultural celebrations, a competitive salary, and much more!

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