Senior Software Support Engineer – Telematics

Posted 13 Days Ago
Be an Early Applicant
Newark, CA
146K-200K Annually
Senior level
Automotive
The Role
The Senior Software Support Engineer will lead the development of secure software solutions for vehicle access control, mentor junior engineers, manage troubleshooting tasks, and facilitate seamless integration of ACM features. Responsibilities include overseeing testing frameworks, collaborating with teams on network design, conducting root cause analysis, and ensuring software quality and security.
Summary Generated by Built In
Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

 

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

 

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Senior Software Support Engineer – Telematics

We are looking for a Senior Software Support Engineer with 5+ years of experience to join our Access Control Module (ACM) team and lead the development of secure and reliable software solutions. This role involves mentoring junior engineers, managing complex troubleshooting tasks, and ensuring the seamless integration of ACM features in vehicles. You will play a critical role in advancing access systems, keyless entry, vehicle locking mechanisms, and connectivity protocols.

Responsibilities:

  • Lead the configuration, testing, and updating of access control software in vehicles via OTA updates.
  • Serve as the technical expert for identifying and resolving complex access-related issues, including keyless entry, locking systems, and connectivity challenges.
  • Define and implement testing frameworks and methodologies for ACM feature validation.
  • Collaborate with cross-functional teams to design and optimize access control networks and communication protocols.
  • Provide mentorship and technical guidance to junior team members and contribute to their professional growth.
  • Oversee and improve the maintenance of test infrastructures, including automated testing systems and overnight validations.
  • Drive root cause analysis for high-priority software issues and coordinate with development teams to implement solutions.
  • Ensure adherence to best practices for software quality, reliability, and security in automotive systems.
  • Evaluate and integrate emerging technologies to enhance vehicle access control and security.

Key Skills & Knowledge Areas:

  • Strong understanding of keyless entry systems, security protocols, and advanced networking concepts.
  • Extensive experience with CAN communication protocols, automotive embedded systems, and tools such as CANoe and Vector.
  • Expertise in Linux systems, embedded software testing, and automation frameworks.
  • Proven track record of developing and optimizing test scripts for access control validation.
  • Advanced problem-solving, analytical, and debugging skills.
  • Exceptional leadership and team collaboration abilities with strong communication skills (written and verbal).
  • Familiarity with Agile development methodologies and DevOps practices.

Qualifications:

  • 5+ years of experience in software support engineering, system testing, or a related field, preferably in the automotive industry.
  • Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or a related field.
  • Deep expertise in automotive access control systems, communication protocols, and embedded software solutions.
  • Demonstrated experience leading technical teams and driving projects to successful completion.
  • Eagerness to innovate and contribute to the future of automotive software security and reliability.
  • This role is ideal for a highly motivated individual with a passion for innovation in automotive software and the ability to thrive in a dynamic, collaborative environment.

Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

 

Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

Base Pay Range (Annual)

$145,600$200,200 USD

By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. 

 

Top Skills

Linux
The Company
HQ: Newark, CA
2,635 Employees
On-site Workplace
Year Founded: 2007

What We Do

Lucid is the new generation of EV. Our relentless focus on innovation, luxury, and sustainability drives us into a reality where you no longer have to choose between doing great things, doing the right thing, and doing everything with the highest regard for efficiency and design. There were luxury cars, then EVs, now there’s Lucid.

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