Senior Software Engineer - ServiceNow

, India

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

April 28, 2025

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

What’s the role

As a Senior Software Engineer, you will be responsible for designing and developing technical solutions that address the IT project requirements of the business. Additionally, you will assist in the planning, development, and utilization of middleware technologies and services to integrate systems and securely manage data across a mix of on-premises and cloud applications, services, and trading partners. You will also become a member of the Technical Design Authority for the ServiceNow Platform, overseeing its health and creating solutions to enable the DevOps teams to deliver consistently and frequently.

What you’ll be doing

• Collaborate with the ServiceNow Architects and Platform Team.

• Work across (any of) ServiceNow modules like: SecOps/GRC, ITSM, ITBM, ITOM and LSD.

• Partner with the DevOps teams to understand issues, train in new ways of working if applicable.

• Deliver new initiatives to improve the Platform Health as well as improve the efficiency of DevOps ways of working.

• Design DevSecOps framework for ServiceNow Deployments.

• Work closely with ServiceNow as a part of Design Partner Programs, Innovation Lab engagements as a part of the above.

• Keep technical expertise up to date.

• Understand Software Engineering best practices and apply them to the ServiceNow Platform.

• Design and setup of Generative AI framework for ServiceNow.

What you bring

• 9-12 years of extensive hands-on experience as a Software Engineer

• Proficiency in ServiceNow Development (HTML5/CSS/AJAX/.Net/Java/Webservices/GlideRecord)

• Ability to architect and build solutions on the ServiceNow platform

• Client Side and Server-Side Scripting/Client & Server * API's/SaaS integration services

• Skilled in ACL & debugging

• Solid understanding of software development fundamentals, processes, and procedures

• Experience working in agile/scrum delivery teams/DevOps

• Self-starter and able to handle concurrent tasks with appropriate priority

• Ability to challenge purposefully and surface and highlight issues of importance to the organization

• Good interpersonal skills and a collaborative management style, both face-to-face and virtually

• Good English communication skills and presentation skills, both verbal and written

• A good understanding of IT Security is preferred

• Ideally, has familiarity with UI/UX principles

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.

• Continuously grow the transferable skills you need to get ahead.

• Work at the forefront of technology, trends, and practices.

• Collaborate with experienced colleagues with unique expertise.

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours, and the possibility of remote/mobile working.

• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.

• Take advantage of paid parental leave, including for non-birthing parents.

• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

• Grow as you progress through diverse career opportunities in national and

• international teams.

• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

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Shell in India

Shell is a diversified energy company in India with 13,000 employees, and presence in Integrated Gas, Downstream, Power, Renewable and Upstream. Additionally, we have deep capabilities in R&D, digitalisation, and business operations.

Our global strategy, Powering Progress, is designed to generate value for our shareholders, customers, and the wider society, and focuses on creating more value with less emissions. The strategy supports our purpose of providing more and cleaner energy solutions, with the aim of profitably transforming Shell into a net-zero emissions energy business by 2050. As India moves towards its target of net-zero emissions by 2070, Shell India aims to play a leading role in securing vital energy for today, while investing in, and helping to build, the energy system of the future through strategic investments in the country.

Our Lubricants business serves over 50,000 consumers through a strong network of over 200 distributors, and operates an end-to-end value chain that spans conceptualization, development, and production at a world-class blending plant at Taloja. Through our 350-plus retail stations, we offer an integrated mobility experience including fuels, cafes, and convenience stores, with a prominent network of EV recharging facilities.

Shell owns and operates a LNG re-gasification terminal at Hazira, Surat, with a capacity of 5 MTPA and a LNG truck-loading unit that plays a crucial role in helping meet India’s growing demand for gas across sectors. In 2022, Shell acquired Sprng Energy in a $1.55 billion deal to build an integrated energy transition business in the country. Sprng is a leading renewable energy company in India which develops and manages solar, wind, and hybrid power generation facilities and infrastructure.

Our three capability centres across Bangalore and Chennai serve as a technology and innovation powerhouse for Shell globally, working as a delivery engine for core technical, digital, and finance processes: pioneering digital innovation and cutting-edge technologies across the energy sector. We also have strong academic partnerships and collaborations with leading universities and technology institutes to accelerate decarbonization efforts within the energy sector.

We are committed to positively contributing to the communities in which we operate through programmes on STEM Education, Skilling, and Livelihood across India. We nurture and invest in startups developing initiatives focused on accelerating energy innovation through programs such as Shell E4 and Shell Eco-marathon. We also have strategic investments in new energy companies such as Husk Power, d.light, Orb Energy, and Cleantech Solar.

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.