Senior Software Developer, DevOps

Meet Benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

Benevity is looking for a Senior DevOps Developer to join our team. As an expert in end-to-end ownership, you'll leverage your deep knowledge of distributed systems and cloud-native infrastructure to participate in major initiatives that improve performance, scale, security, and technical maturity.  You'll also be involved in incident response and contribute to department-wide efforts.  An enthusiast in CI/CD, cloud deployment, and developer tooling, you'll continuously improve our infrastructure with a focus on reducing toil, and the modernization of our internal tools.  Your ability to detect inefficiencies and proactively implement solutions will ensure our workflows are optimized, and that the team is able to focus on work that is driving value. Senior DevOps Developers will work closely within their squad, as well as with members of the broader DevOps team, to mentor and coach others in best practices, technical design, and excellence in execution.

What you’ll do:

• Manage, support and maintain cloud environments in AWS and GCP
• Administer and troubleshoot production environments, stepping in to lead efforts to understand high impact issues and incidents
• Assist and coach team members within your squad, and in other DevOps squads
• Design, plan, and influence the implementation of infrastructure and infrastructure delivery
• Build and maintain our library of Terraform modules, demonstrating and refining our ‘best practice’
• Create and manage telemetry tooling and dashboards, while acting as an advocate for understanding those metrics
• Lead production readiness and disaster recovery planning 
• Work with squad leaders to review, scope, and refine inbound work and backlogs; evaluate service requests from other Benevity teams and determine what will be needed from 
• Support web operations workflow automation using configuration management and continuous deployment frameworks
• Apply, and influence improvements to, service delivery best practices
• Demonstrate what a great teammate is, and mentor others in team culture
• Participate in incident response, blameless postmortems, and production improvements that result in direct business opportunities
• Participate in the DevOps on-call rotation to maintain Availability SLAs
• During onboarding, work with our Production Support team to learn the ins and outs of Benevity’s services and ecosystem

What you’ll bring:

• You’re driven by curiosity, not by having all the answers
• Post-secondary diploma, certificate or degree in an IT-related discipline or the wherewithal to have obtained such things
• Demonstration of the practices of Site Reliability Engineering and DevOps
• Working knowledge of a scripting / programming language that you have used for operations automation and / or application tooling
• Comfort with an outrageous number of acronyms
• In-depth knowledge and experience with AWS or GCP
• Experience designing to the AWS Well-Architected Framework or Google Cloud Architecture Framework
• Experience designing, implementing, and maintaining SaaS platforms
• A fierce passion for availability, reliability, and short MTTR
• Automation skills: Step Functions, SSM Documents, AWS Lambda, EventBridge, etc.
• MySQL and MS-SQL troubleshooting experience (slow queries, data contention, traces, killing queries)
• Demonstrated abilities implementing Infrastructure as Code / immutable infrastructure
• Demonstrated expertise with monitoring, metrics collection and log aggregation 
• Demonstrated expertise with information security best practices and tools
• Demonstrated expertise with backup, replication, and disaster recovery strategies and tools

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where we work

At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. 

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to [email protected].