Technical Consultant

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Senior / Technical Consultant

GDC Team

Mexico City

At Salesforce Professional Services organization, we focus on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. Our team is made up of thousands of the world’s leading Salesforce guides.

And at the LATAM v-Hub team, we are creating the platform to evolve and develop our professionals to be the Next Generation of Salesforce Talents!

Come and be part of our team! Read more details below and apply if you feel this opportunity is for you! 

Responsibilities
We are looking for Technical Consultants to deliver brand new Cloud-based solutions and outcomes for our most sophisticated customers. Working closely with project teams and customer partners, they design, develop and deploy large-scale enterprise solutions. Here are some main responsibilities of the role: 

* Own the implementation of standard configurations and custom development, and data migration elements of a Salesforce implementation
* Lead deployment strategies during the project development as defined by our architectural layer (Source Code Management, and Deployment Standards)
* Apply troubleshooting strategies to identify and fix implementational issues;
* Ability to work in an agile and collaborative environment and follow our Professional Services Methodology
* Working remotely, while collaborating with global teams for delivery across geographies.
* Collaborate and act as a Team Lead for multiples projects, being a Technical reference to our entire implementation team;
    

MINIMUM QUALIFICATIONS

* 5+ years of development experience on the Salesforce.com platform
* Experience on agile methodologies
* Algorithm-oriented and logical mentality;
* Knowledge of Javascript / Front-end design (HTML and CSS)
* Experience in Programmatic (Apex, LWC, Javascript) and Declarative (Low code) salesforce development;
* Experience in Salesforce deployment practices/strategies
* Experience delivering projects using Salesforce Communications Cloud technology
* Experienced in GitHub and branches manipulation
* Salesforce Administrator Certification
* Salesforce App Builder Certification
* Proficient Spanish speaker and upper intermediate or Advance English speaker
    

DESIRED QUALIFICATIONS - Must

* Salesforce Javascript Developer Certification
* Salesforce Omni Studio Consultant
* Telecommunications Industry Knowledge

Soft Skills 

* Dedication to time and tasks
* Communicate Efficiently
* Collaborate to Drive Success
* Work well in group 
* Demonstrate Business Insight
* Display Emotional Intelligence
* Desire to work in a fast-paced, challenging environment
* Highly motivated and results-oriented
* Engage in Fearless Conversations
* Manage Ambiguity
* Solve Problems Creatively

OUR TEAM VALUES

* TRUST: Trusts the company’s core values; shows integrity, clarity, and reliability
* LEADERSHIP: Be a great manager, focused on people's development and wellbeing
* TEAM PLAYER: Proficient at collaboration and working with members of a team
* COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
* LEARNER MINDSET: Proactively looks for knowledge and ways to learn continuously, influencing positively the learning environment 
* ACTIVE LISTENING: listening actively with appreciation and taking actions based on feedback

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.