Technical Consultant, Mulesoft

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Senior Technical Consultant on our Services team, you will work hands-on with our customers and partners to solve mission-critical business challenges using MuleSoft’s Anypoint Platform. You will provide technical guidance on MuleSoft implementation projects, evaluate the customer’s technical and functional requirements, and develop cost-effective solutions to provide customers with demonstrable returns. As a subject-matter expert, you will develop solutions to help customers realize their business goals and advise them on best practices for on-premise, cloud, hybrid integration, and API management. 
 

What you’ll achieve:

3 months: 

• Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement 

• Begin participation in field activities with clients by shadowing seasoned senior consultants and practicing enablement gained from training 

• Begin to execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches 

• Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges 

• Begin mentorship and guidance of junior services team members in our services organization 

12 months: 

• Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational lifecycle 

• Internalize frameworks, project deliverables, best practices/policies, and implementations and vet with Senior Architects to contribute to internal collaboration networks and IP sharing 

• Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs 

• Contribute to technical brown bag sessions and publish reusable content to the field 

• Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design 

What you’ll need to be  successful: 

• Three to six years minimum hands-on development experience implementing integration solutions 

• Hands-on integration development experience with Mulesoft or similar solutions.

• Demonstrated experience implementing end-to-end technical integration projects

• Demonstrated ability to effectively implement solutions by working side by side with the technical team of the customer, contractors, and other internal teams 

• Working experience in on-premise and cloud-based infrastructure (configuration, monitoring and management) 

• Experience developing, profiling, and troubleshooting Java application code and automated testing tools 

• Experience in completing technical design documentation and technical reference materials for customer/internal consumption 

• Proficient English level

• Ability to travel (varies depending on customer needs, focused within Region) 

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.