Ready to analyze tool trends to ensure optimal use across a sales organization? Do you want to evaluate and recommend tools and technology enhancements that enable seller success? As a Senior Sales Tools and Applications Analyst at Spectrum Enterprise, you can do that.
provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
BE PART OF THE CONNECTION:
You leverage your analytical expertise to enhance sales processes, drive user adoption of tools, and ensure that our Enterprise sales team has the resources they need to succeed. You evaluate, implement, and optimize sales tools and applications enabling a frictionless process that yields seller autonomy and increased revenue. You translate business needs into requirements and partner with the business and delivery teams to implement. You collaborate with teams in person and digitally within an office environment.
HOW YOU CAN MAKE A DIFFERENCE:
- Translate business requirements into technical requirements and work with IT to determine the application configuration and design.
- Assess current tools and processes, identifying gaps and inefficiencies. Develop strategies for improvement.
- Act as a primary contact and subject matter expert for designated tools, processes, and policies, including advocating for the team's requirements in enterprise projects.
- Clearly articulate the business value of specified tools and promote their adoption on a consistent basis.
- Analyze sales data to measure the effectiveness of tools and applications, providing insights to drive decision-making.
- Collaborate with stakeholders to select and implement new sales technologies that enhance productivity and streamline processes.
- Serve as the primary point of contact for sales regarding tools, addressing inquiries, providing technical support and offering best practices for tool utilization.
- Act as a liaison between the sales team and external vendors for tool-related issues and support.
What you bring to Spectrum Enterprise
Required qualifications:
- Experience: Three years of experience in a sales operation, revenue operations or sales enablement role with a focus on tools and technology; Four years of system administrator experience; Five years of business analysis and writing requirements experience; Five years of experience with CRM systems and/or other sales applications.
- Education: Bachelor's degree in business, Information Technology, Computer Science, a related field or equivalent experience.
- Technical skills: Proficiency in CRM systems and / or other sales applications; proficiency with Microsoft Office suite, especially with Excel
- Skills: Prioritization, organizational and English communication skills.
- Abilities: Able to identify business issues and engineer solutions; Ability to analyze and interpret data into business and functional requirements, test cases and project plans. Ability to analyze data to make recommendations for business and process improvements.
Preferred qualifications:
- Familiarity with data visualization tools and analytics platforms
- Knowledge of current sales methodologies and best practices
- Project Management experience
What you can enjoy every day:
- Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
- Learning culture: Company support in obtaining technical certifications.
- Dynamic growth: Paid training and clearly defined paths to advance within the company.
- Total rewards:
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SAN320 2024-41704 2024
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Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
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At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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