In the age of digital transformation, data has become increasingly vital to core business operations. But with so many cloud applications and platforms available today, data has become more decentralized than ever.
CData is the real-time data connectivity company. Our easy-to-use integration products allow users to work with their data where, when, and how they need it. With a robust library of real-time data connectors, users can access data from hundreds of applications, tools, and systems – on-premises or in the cloud.
CData is a global company, headquartered in Chapel Hill, NC with about 400 team members worldwide. More than 10,000 organizations rely on CData technologies to overcome data fragmentation challenges and unlock value from diverse, dispersed data assets.
The Senior Salesforce Administrator (Technical) supports the sales team by managing and optimizing Salesforce operations, ensuring data integrity, and improving system functionality. This role involves configuring and maintaining user profiles, security settings, workflows, and reports while also assisting with automation and process improvements. Additionally, the analyst will support development efforts by collaborating on Apex-based enhancements, troubleshooting basic code issues, and working to refine custom solutions. Responsibilities include maintaining integrations with external platforms, monitoring automation, and providing user training. Strong Salesforce administration skills, attention to detail, and the ability to support technical initiatives are essential for success.
Location(s): North Carolina Research Triangle or East Coast (preferred)
Key Duties & Responsibilities:
Responsibilities include but are not limited to:
- Manage Salesforce administration, including creating and maintaining user profiles and permissions.
- Lead training and adoption initiatives for sales, ensuring adherence to established processes and procedures.
- Identify and implement improvements to current workflows, developing new ones as needed.
- Collaborate with the internal sales team to support overall sales operations.
- Provide ongoing assistance to users, addressing a variety of support requests.
- Regularly update and maintain Salesforce reports for accurate, up-to-date information.
- Support the sales process by assisting with quotes and processing sales orders.
- Enhance data quality within Salesforce by conducting regular reviews and updates.
- Monitor automated processes in Salesforce daily to ensure they produce the intended results.
- Oversee the maintenance and monitoring of Salesforce integrations with external platforms.
Qualifications:
- Salesforce Certified Administrator with 5+ years of experience supporting sales teams as the Salesforce administrator
- Experience developing and customizing Salesforce solutions using Apex
- Excellent attention to detail, strong communication and organizational skills, and the ability to manage multiple tasks effectively
- Experience implementing process automations via Salesforce Flow
- Experience developing reports and dashboards in Salesforce to support business teams
- Familiarity with additional sales and marketing tools would be helpful (Pardot, Clari, Apollo, Seamless, etc.)
Travel Required: None required
Important Notice: The CData recruitment team does not use SMS or WhatsApp to communicate with job applicants. If you receive a message from these platforms claiming to be from CData regarding a job opportunity, please be aware that it is a scam. All current open positions are listed on our CData Careers page. Please use the Apply Now link or apply via LinkedIn.
Benefits
- 11 Paid Holidays
- 20 Days of PTO
- Employer-paid Medical, Dental, and Vision plans (100% for employee, 50% for dependents)
- HSA with Company Contribution
- Employee Assistance Program
- 401k with 6% Immediately Vested Company Match
- Professional development opportunities
CData is not currently registered as an employer in the following states, and therefore, applicants from these states will not be considered: Alaska, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, North Dakota, Nebraska, New Mexico, Nevada, Oklahoma, Rhode Island, West Virginia, and Wyoming.
CData Software is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Top Skills
What We Do
CData Software is a leading provider of data access and connectivity solutions. Our mission is to simplify the way our users connect, integrate, and automate their enterprise data.
We offer a straightforward approach to connectivity, with easy-to-use data providers, drivers, and tools accessible from any technology, source, or platform – whether on-premises or in the cloud.
Our drivers are universally accessible, providing access to data through established data standards and application platforms such as ODBC, JDBC, ADO.NET, OData, SSIS, BizTalk, Excel, etc. CData allows businesses to realize the tremendous value of democratized data while reducing the complexity and expense of implementing a connectivity solution.
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