Senior Sales Operations Analyst

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.

Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space.

We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.

Role Summary:  

The role will play an active part in the ongoing success of the Product Sustainability group.  Principally responsible for supporting the team throughout the order to cash process, from order creation and validation to forecasting and successful order closure of ongoing sales opportunities.  The role will have a particular focus on revenue forecast data, working across multiple teams to ensure data is reliable, resolving any issues with team both in sales and project stages.

Role and Responsibilities:

• Maintain OpenAir opportunity forecasting data by ensuring opportunity start and end dates are accurate, validating the forecast is working correctly, escalating any issues as appropriate.
• In preparation for the project, build the OpenAir opportunity to include relevant project tasks and resources in line with the “As Sold” project scope.
• Regularly review and update Sales Support Audit reports, working with the team to resolve.
• Review Team Revenue Forecasts in OpenAir, escalating any issues with Team Lead and working with the team to resolve.
• Create and maintain SalesForce/ Lexion opportunities in line with order request details.
• Create all relevant opportunity folders in SharePoint.
• Drive the collection and validation of opportunity support documentation and ensure all systems contain the relevant information.
• For each closing opportunity, work through Order Management checklist to ensure all orders are capable of acceptance upon submission.
• Working with multiple teams across multiple geographies, this role will utilize strong communication skills to resolve issues, offer an excellent service and gain the confidence of the team.

Experience and Education: 

• University degree in related field or equivalent experience.
• 2+ years of hands-on experience in related field
• Experienced user of SalesForce/Lexion, OpenAir, SharePoint and Excel.  MS Office toolset (Word, and PowerPoint)
• Proven experience in a support role
• Demonstrated capability for attention to detail,
• Excellent oral and written communication skills
• Strong relationship building and interpersonal skills.

Key Attributes: 

• Professional and positive approach
• Diligent with attention to detail. A completer-finisher.
• Collaborates well.
• Effective communicator.
• Team player, with the ability to work across multiple groups.
• A can do attitude and willingness to go the extra mile when required. 

Sphera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.