Senior Sales Operations Analyst

Posted 19 Days Ago
Easy Apply
Austin, TX
Hybrid
Senior level
HR Tech • Information Technology • Sales
We help people get jobs, instantly.
The Role
The Senior Sales Operations Analyst will optimize sales processes, drive insights, and ensure operational efficiency to maximize revenue growth within a high-growth environment.
Summary Generated by Built In

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!

The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.

After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!

Main Purpose

The Senior Sales Operations Specialist will join the Strategy Team and play a pivotal role in supporting the US Revenue Organization. This position is ideal for someone who thrives in a fast-paced, high-growth environment, is a self-starter, and is eager to take on challenges with minimal oversight. You will be responsible for optimizing sales processes, driving data-driven insights, and ensuring operational efficiency to maximize revenue growth.

Office-based role (4 days in the office/ 1 day remote)

Responsibilities & Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.

  • Strategic Initiatives: 
    • Drive strategic alignment partnering with leadership, own the implementation of go-to-market strategies, process improvements and revenue generating initiatives.
    • Work closely with Revenue, Marketing, Finance, and Product teams to drive alignment and efficiency.
  • Operational Efficiency and Sales Technology:
    • Maximize efficiency by strategically managing and optimizing sales technology tools such as Salesforce, automation tools and reporting systems. Collaborate with the UK team counterpart to ensure global alignment. 
    • Manage Salesforce to ensure data integrity and improve pipeline visibility. Streamline sales operations by identifying bottlenecks, implementing improvements and monitor processes to ensure they are streamlined and productivity is enhanced
    • Leverage sales enablement platforms such as Outreach and ZoomInfo to streamline prospecting, increase rep productivity and improve deal execution.
    • Identify gaps in the tech stack, keep up with the latest sales ops technology, evaluate new tools and implement solutions that drive automation and reduce manual effort.
  • Performance Insights and Enablement:
    • Own data driven insights, analyze sales performance metrics, develop dashboards, and provide actionable insights to leadership.
    • Support revenue forecasting, pipeline analysis, territory management, setting targets and reporting to ensure accurate sales projections.
    • Support enablement by assisting sales teams with training, process adherence and best practices to enhance performance.
    • Assist commissions process by maintaining business plans, managing and analyzing commission structures, ensuring accuracy in payouts and optimizing incentive plans for the revenue team.
Requirements
  • 5+ years of experience in Sales Operations, Revenue Operations or Business Operations within a high growth organization.
  • Analytical and detail-oriented with a proven track record of turning complex data into meaningful insights
  • CRM and tools expertise in Salesforce, Excel/Google Sheets, BI tools (Tableau).
  • Strong communication and stakeholder management with ability to present findings, influence stakeholders and collaborate across teams to drive decisions in a global setting with multiple time zones.
  • Self starter mindset with ability to work independently, take initiative, and solve problems without constant supervision.
  • Adaptability and resilience, comfortable working in an evolving environment and tackling new challenges.
  • Exceptional interpersonal skills to collaborate and communicate effectively with relevant internal and external stakeholders at all levels of the organization
  • High-level of technical acumen and proficiency to learn and utilize new software and technologies quickly to continuously evolve and improve our tech-driven advantage
  • High-level of analytical and critical thinking skills with a strong drive to investigate, analyze, and resolve simple and complex problems
  • Strong organizational and time management skills to manage multiple priorities and meet conflicting deadlines with minimal direct supervision
Benefits
  • $100,000.00 - $120,000.00 base 
  • Performance-based bonus
  • Medical, Dental, Vision, and 401K
  • Access to all Company & Employee Benefits
  • 25 days PTO (prorated) + Birthday Day Off
  • 8 Public Holidays 
  • Duvet days
  • Laptop 
  • Volunteer days
  • STIPs (Short Term Incentive Plan)

You’ll fit right in at Indeed Flex if:

  • You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
  • You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
  • Data is your heart and soul - you know you need it to drive you in the right direction
  • You’re proactive and always willing to learn
  • You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it

You’ll fit right in at Indeed Flex if:

  • You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
  • You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
  • Data is your heart and soul - you know you need it to drive you in the right direction
  • You’re proactive and always willing to learn
  • You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment to complete daily responsibilities and duties.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Position Type / Expected Hours of Work

Full-Time Position. Hours are Monday - Friday, 8am-5pm. Occasional evening and weekend work may be required as job duties demand. 

Travel

This position requires minimal travel, less than 25% of the time. Travel may be outside of the local area and may require overnight accommodations. 

All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements. 

Top Skills

Excel
Google Sheets
Outreach
Salesforce
Tableau
Zoominfo
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The Company
HQ: Austin , TX
490 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

We're Indeed Flex, a revolutionary app for temporary work empowering job seekers with the fastest way to find work that fits their lifestyles.

Through our evolving technology, we're putting work in the palm of people's hands, enabling them to decide where, when, and how they work at the click of a button.

At the same time, we partner with employers to deliver access to high-quality workers - "Flexers", as we call them - matched to their needs.

With the support of Indeed.com, the world's #1 job site, Indeed Flex operates in full autonomy as we strive to transform the staffing landscape by making access to work and job seekers frictionless.

We're expanding rapidly and recruiting the brightest, boldest talent to help us achieve our mission. Want to join our journey?

Why Work With Us

At Indeed Flex, we're progressive people with progressive ideas. That means that we have an incredibly flexible approach to the way we work internally. We believe in nurturing our talent, providing career progression opportunities, constantly adapting to be better and always striving for a great, collaborative and ethos focused culture.

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Indeed Flex Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our hybrid policy allows employees to work however they work best while encouraging in-person collaboration and real-time coordination of crossfunctional groups at our incredible office in the Domain in Austin.

Typical time on-site: 2 days a week
Company Office Image
HQIndeed
Ontario
Cincinnati, OH
Cypress, TX
Dallas, TX
Lithia Springs, GA
London Office
Smyrna, TN
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