Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
We've assembled an experienced leadership team and are now seeking a Senior Manager of Sales to lead and scale our sales organization. This is an exceptional opportunity to shape the growth of a business from the ground floor, within the stability of an established FinTech company.
The Senior Sales Manager will be responsible for building, leading, and managing the sales team to drive revenue growth by attracting new contractors and merchants to offer their customers Upgrade's payment options. This role demands a strategic leader with a proven track record of consistently exceeding sales targets, building and managing high-performing teams, and contributing to the overall go-to-market strategy.
What You'll Do:
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Build, lead, mentor, and manage a team of sales professionals to consistently exceed sales targets.
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Drive the development and execution of sales strategies to acquire new home improvement contractors.
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Oversee the team's end-to-end sales cycle, ensuring efficient and effective processes.
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Cultivate and maintain strong relationships with key clients, including C-suite executives.
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Refine and deliver compelling sales presentations to prospective clients.
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Consistently overachieve team and individual targets through a customer-obsessed approach.
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Champion a high-performance, collaborative, and results-oriented sales culture.
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Collaborate with Sales and Customer Success leadership to develop and implement account-based sales strategies.
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Analyze sales data and market trends to identify opportunities for growth and improvement.
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Drive the adoption and execution of effective sales methodologies.
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Foster a passion for customer adoption, satisfaction, and long-term partnerships.
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Contribute to the ongoing development of go-to-market strategies and sales processes.
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Work closely with cross-functional teams, including marketing, product, and operations, to ensure alignment and optimize sales performance.
What We Look For:
- Minimum of 5+ years of experience in SaaS or Channel sales, with a significant portion of that time spent in sales leadership roles.
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Proven experience in building, managing, and scaling high-performing sales teams.
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Strong understanding of full sales cycles and experience managing complex sales processes.
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Proven ability to develop and maintain relationships with C-suite executives and key decision-makers.
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Excellent presentation, communication, and negotiation skills.
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Self-driven and results-oriented, with a demonstrated history of exceeding sales goals.
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Strong collaborator with cross-functional teams and ability to influence stakeholders.
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Adaptable, agile, and resilient, with a passion for continuous improvement.
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Strong work ethic, competitive mindset, and a desire to lead from the front.
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Willing to travel as needed.
What We Offer You:
- Competitive salary and stock option plan
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100% paid coverage of medical, dental and vision insurance
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Flexible PTO
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Opportunities for professional growth and development
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Paid parental leave
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Health & wellness initiatives
#BI-Hybrid #LI-Hybrid
For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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What We Do
Upgrade offers affordable responsible credit and payment products to everyday consumers. Our innovative financial products help our customers move their finances in the right direction and put more money in their pocket.
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Upgrade, Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
