Upgrade, Inc.
Affiliated Profiles
Offices at Upgrade, Inc.
Upgrade, Inc. is headquartered in San Francisco, California, USA and has 5 office locations.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
2 days a week
U.S. Office Locations
Global Office Locations
San Francisco, California, USA
Atlanta, Georgia, USA
2965 Flowers Road S , Atlanta, GA, United States, 30341
Irvine, California, USA
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210 Commerce, Irvine, CA, United States, 92602
Montréal, Québec, CAN
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1080 Beaver Hall , Montréal, QC, Canada, H2Z 1S8
Phoenix, Arizona, USA
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Recently posted jobs
As a Customer Service Advisor at Upgrade, you will assist customers via phone and email with account statuses, payments, and concerns. Your role includes documenting interactions, identifying improvements, and ensuring a positive customer experience. You will also contribute to team collaboration and maintain quality assurance standards.
The Sales Administrator will support the sales team by managing sales data, reporting, coordinating meetings, and assisting in achieving revenue goals. Responsibilities include maintaining CRM records, tracking sales performance, liaising with marketing, and aiding in event planning, all in a collaborative, fast-paced environment.
The Marketing Automation Manager will develop and execute lifecycle marketing programs across various channels to enhance customer engagement and drive growth. Responsibilities include managing end-to-end initiatives, analyzing performance metrics, and collaborating with cross-functional teams on customer journey optimization.
