Upgrade, Inc.
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Recently posted jobs
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Director of Strategic Finance will enhance financial reporting and drive profitability while partnering with executive leadership and cross-functional teams to optimize performance.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Contractor Success Manager boosts productivity and revenue of home improvement partners by ensuring efficient use of Upgrade's solutions, fostering relationships, and driving loan volume growth.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
As an Account Executive, you will manage the full sales cycle, build relationships with clients, refine sales strategies, and contribute to the growth of Upgrade's offerings.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Dispute Resolution Specialist handles customer disputes related to home improvement loans, ensuring resolution, compliance, and excellent customer service while identifying trends in potential fraud.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Privacy Legal Intern assists the legal team with privacy compliance tasks, contract reviews, and legal technology implementations while gaining practical experience in data privacy law.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Fraud Operations Specialist reviews accounts for suspicious activity, handles calls, documents customer accounts, conducts research, and escalates high-risk cases to ensure customer security and satisfaction.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Project Manager will manage projects supporting Call Center Operations, ensuring timelines, communication, and stakeholder updates. They will synthesize complex information and adapt to dynamic project methodologies.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Supervisor for Fraud Investigations will manage a team of 8-12 investigators, overseeing workflows, conducting complex investigations, providing training, and enhancing fraud prevention strategies while identifying emerging trends.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Auto Collections Supervisor will manage a team of specialists, oversee operations, handle escalations, and ensure productivity in collections. Responsibilities include coaching, process development, and maintaining policies.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Senior Merchant Risk Monitoring Analyst will assess and mitigate operational risks related to merchant activities, monitor performance, investigate compliance violations, and collaborate with various teams to enhance risk management processes.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Operations Policy and Procedure Analyst will be responsible for creating, editing, and maintaining process documentation for operational teams in a financial services setting, while also serving as a subject matter expert and communicating with leadership to improve processes.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
As a Merchant Support Specialist, you'll manage high call volumes, assist with product inquiries, and provide onboarding guidance to merchants while ensuring exceptional customer service and cross-functional collaboration.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
Support the sales team by managing high call volumes, addressing inquiries about product troubleshooting, and providing an excellent customer experience. Collaborate with cross-functional teams to improve support processes and customer satisfaction.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Senior Systems Analyst will oversee cloud-based telephony systems, troubleshoot contact center technologies, and manage vendor relationships to enhance operational strategies.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Fraud Investigations Analyst will review fraud claims, analyze risks, and assist in investigations by utilizing data and communication skills.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Fraud Investigations Analyst will investigate fraud claims, assess consumer risk, and manage communications with affected customers while supporting the Fraud Investigations Manager.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
As a Model Risk Analyst, you will validate statistical and machine learning models, research new tools, and collaborate with teams to enhance model performance and mitigate risks.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Employee Relations Partner advises leaders on employee relations, manages workplace issues, ensures compliance, and champions team member concerns at Upgrade's Phoenix Service Center.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
As Senior Vice President of Operations, you'll lead daily operations, drive process optimization, manage vendor relationships, and lead high-performance teams to align operations with business goals.
Automotive • Fintech • Hardware • Payments • Travel • Financial Services
The Senior Product Data Analyst will support the Product Servicing Team through large-scale analyses, data visualization, and troubleshooting, while collaborating across various departments.
