Senior Revenue Operations Manager

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Job Summary

The Senior Revenue Operations Manager will oversee the optimization of revenue team processes, programs, and systems to drive success for the organization. This role requires managing sales processes, maintaining data integrity, and scaling the Revenue Operations team to support Sales, Merchant Success, and Partnerships teams.

Essential Job Functions

• Support B2B users in Salesforce, optimize tech stack, including improving the workflows currently in place with Salesforce and owning the diligence of additional platforms. Own Revenue process documentation & verification in our knowledge base. Manage Revenue team’s existing tech stack (i.e. Salesforce, ZoomInfo, eTail Insights, Guru, Sales Navigator, etc). - (30%)
• Manage revenue pipeline reporting and respond to business inquiries regarding revenue and merchant onboarding. - (30%)
• Develop reporting and analytical framework, track sales & process metrics, and coordinate process implementation and adoption. Coordinate with revenue teams and senior leadership on new process implementation, adoption and measurement. - (30%)
• Coordinate with revenue teams and senior leadership on new process implementation, adoption and measurement. Auditing existing revenue processes and constantly driving efficiency & productivity. - (10%)

Minimum Qualifications

• High School Diploma or GED.
• 5+ years of relevant experience in sales/revenue functions and CRM expertise.
• 2+ years of Salesforce experience and proficiency with sales software.

Preferred Qualifications

• Bachelor’s Degree in Business, Computer Science, or related field of study or equivalent, relevant work experience
• 8+ years of relevant work experience.
• Salesforce Administrator experience helpful.
• Work experience in the B2B SaaS or Finance sectors is a plus.

Skills

• Business-to-Business (B2B) Relationships
• Linkedin Sales Navigator
• Revenue Reporting
• Salesforce Platform
• Sales KPI
• Sales Onboarding
• Sales Pipeline Management
• Software as a Service (SaaS)

Reports To: Director and above
Direct Reports: 0
Work Environment

• Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.

Travel

• Ability to travel up to 10% annually

Physical and Mental Requirements
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

• Communicate/Hearing
• Communicate/Talking
• Stationary Position/Seated
• Typing/Writing
• Maintain focus in high pressure or fast-paced work environment

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

Salary Range (unless otherwise noted below):

$97,900.00 - $177,400.00

Full Salary Range for position:

California: $112,600.00 - $221,800.00Colorado: $97,900.00 - $186,300.00New York: $107,700.00 - $221,800.00Washington: $102,800.00 - $204,000.00Maryland: $102,800.00 - $195,200.00Washington DC: $112,600.00 - $204,000.00Illinois: $97,900.00 - $195,200.00New Jersey: $112,600.00 - $204,000.00Vermont: $97,900.00 - $177,400.00

The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.

Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26.  New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period).  Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period.   Hired associates can immediately enroll in Bread Financial’s 401(k) plan.

All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.

Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.

Click here for more Benefits information.

About Bread Financial

• Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
• The Company is an Equal Opportunity Employer.
• Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
• The Company participates in E-Verify.
• The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.  Applicants with criminal histories are encouraged to apply.
• The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws.  The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations.  If you need assistance to accommodate a disability, you may request an accommodation at any time.  Please contact the Recruiting Team at [email protected].

Job Family:

Sales

Job Type:

Regular