Senior Quantitative Product Researcher

Senior Quantitative Product Researcher

About EarnIn:

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. 

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. 

Position Summary:

As a Quant UX Researcher on the EarnIn Product team, you will define and measure how our customers are making use of EarnIn’s financial services platform. And more importantly, help us discover important unmet financial needs Earnin might serve in the future through large-scale conversations with those customers using tools like surveys.

In this role, you will scope and define new analysis and outcomes to inform product development. You will directly enable hypotheses to drive product development in new areas for Earnin. 

You will provide guidance for new projects by helping in identifying Quant needs along with measurement, analysis, and reporting across products. You will set the Quant research agenda and strategic initiatives through proactive outreach and advocacy. 

What You'll Do:

• Drive and lead a quantitative-research agenda across early stage product development, drawing on your own technical expertise (e.g., quantitative analysis, logs analysis, feature experimentation and behavioral science) to help drive product decisions from data.
• Identify, define, evaluate, and inform user value focused insights across a portfolio of products to ensure valid and meaningful measurement of user experiences.
• Work closely with product management, UX, and engineering partners to execute on quantitative user research insights. Collaborate with team members across EarnIn to adapt and develop new methods for interpreting product data.
• Conduct empirical research using methods from computer science, statistics, econometrics, and other fields to analyze existing data and collect new data to understand user behavior.
• Identify, define, evaluate, and inform user value focused insights across a portfolio of products to ensure valid and meaningful measurement of user experiences.
• Work closely with product management, UX, and engineering partners to execute on quantitative user research insights. Collaborate with team members across EarnIn to adapt and develop new methods for interpreting product data.
• Help inform product design decisions based on insights you bring to the table.
• Demonstrate excellent statistical and scientific judgment, producing rigorous results in a fast-paced environment and setting a high technical standard.
• Communicate findings to stakeholders.

What We're Looking For:

• Master’s or PhD degree in Statistics, Human-Computer Interaction, Economics, Psychology, Computer Science, or a related field.
• 3 years of product research experience in a digital consumer products company.
• Experience owning and delivering quantitative research - foundational or validation-related and driving results.
• Experience in programming computational and statistical algorithms for large data sets.
• Demonstrated ability to take on multiple projects concurrently, and adapt to changing schedules and priorities.
• Ability to have excellent command of research questions and of technical tools for the analysis of data.
• Experience in a statistical programming language (e.g., Python, R, Stata), and with SQL.
• Experience in survey design, methodology, and analysis. Qualtrics skills would be useful here.

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience, but also in perspective. We celebrate our diversity and strive to create a culture of belonging. Earnin does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. 

EarnIn does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

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