Senior QA Automation Engineer

Boostlingo is a fun, fast-growing language software and technology company focused on defining and developing the next generation of interpretation technology solutions. We are all about creating technology that connects people across the globe and breaking down communication barriers. We deliver multilingual communication access via interpretation delivery and interpretation management software applications.

At Boostlingo, our vision is to provide technologies that provide seamless access to language support services. Boostlingo serves clients in a variety of markets with a focus on Health Care, Legal, Education and Financial Services. Boostlingo’s product and its on-demand network of professional interpreters allows customers to provide over-the-phone and video-remote interpretations to their clients.

Boostlingo is headquartered in Austin, TX. Our team is distributed with Boosties across the globe.

Please be aware:

NO C2C Candidates will be considered for this position.

NO Work Sponsorship or Relocation is available for this position

WHAT IT MEANS TO BE A BOOSTIE

At the heart of the Boostlingo culture is our Core Values, they influence and drive everything we do. From how we approach identifying talent that we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level.

To be a Boostie means to embody these values:

• No Hide, Go Seek: Be accessible to colleagues, seek out what you need, and ask others for help.
• Positive Vibes: Bring positive energy and have a “solutions” oriented mindset to problem solving.
• Be Bold & Stay Humble: Appreciate that every voice matters (and we want to hear yours!) while remaining humble in the understanding that no one person is more important than the broader team.
• Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued.

In 2023 and 2024 Boostlingo was recognized as one of Inc. Magazine's Best Workplaces. This esteemed recognition reflects the dedication that our incredible team has to embodying our Core Values every day and we couldn’t be prouder!

Boostlingo is looking for a Senior QA Automation Engineer to join our talented engineering team.

ABOUT THE ROLE

The Senior QA Automation Engineer will join our talented Engineering team and be responsible for analyzing the functionality of applications and designing automated tests to validate performance, stability, and functionality. You will also be asked to identify testing procedures, maintain QA reports, and collaborate with the QA and broader Engineering team. To ensure your success as a Senior QA Automation Engineer, you should have advanced programming skills, a keen eye for detail, and excellent organizational skills.

WHAT WILL BE EXPECTED OF THIS ROLE

• Participate and improve upon the product development process of Boostlingo’s SaaS applications
• Analyze the application requirements and develop detailed test plans and test strategies
• Design and implement test automation framework(s) to create automated regression test suite and script
• Test application performance on cross platforms
• Perform user acceptance testing. Implement keyword driven frameworks
• Automate test cases
• Create proof of concept (POC) for automated software testing programs by creating framework and automating positive and negative test scenarios
• Create requirement traceability matrices and test results metrics using integration and system test plans
• Create test data and support test planning by performing task estimation
• Review automation test code and provide feedback to improve code quality
• Contribute to the improvement and advancement of formal QA processes with the goal of consistently using industry accepted best practices
• Establish and leverage critical metrics, new tools, and refined processes to ensure that quality goals are met
• Act as a key point of contact for QA tasks during release management
• Coordinate an automated testing strategy while transitioning from a manual testing approach to a hybrid one.
• Work with Engineering and Product leadership to identify risks early in the testing process
• Work independently, meet deadlines, adapt to shifting priorities, and manage multiple projects at a time
• Assist with deployments and work with DevOps to troubleshoot operational issues.
• Contribute to creating an engineering culture that supports innovation and creativity while delivering high quality products with predictability and reliability and one that fosters ownership and teamwork over individualism.

WHAT MAKES YOU PERFECT FOR THIS ROLE:

• Advanced programming skills including automation systems and databases along with deep experience in testing large scale SaaS applications end to end (backend as well as web/mobile UIs) with automation frameworks / tools
• Experience with testing applications using Twilio
• Experience with using TestRails for Test plan / case management
• Experience with automation frameworks like Selenium, TestNG
• Experience with REST API testing using tools such as Postman or languages such as Python
• Experience with Java, .NET, Javascript, and/or Typescript
• Experience with load testing and large data sets
• Experience in usage of Jira and Agile development processes
• Proficient at using appropriate security, testing, documentation, and/or monitoring best practices

ESSENTIAL SKILLS & EXPERIENCE:

• Bachelor’s Degree in Computer Science, Software Engineering, or related field
• 5-7 years’ experience working as a QA automation engineer or, more generally, in software quality assurance and automation testing
• Knowledge of programming script languages including Java, Python, and C#
• Detailed knowledge of application functions, bug fixing, and testing protocols
• Excellent presentation, verbal and written communication skills with the ability to communicate both technical and non-technical aspects in a clear and effective manner
• Ability to thrive in a fast-paced, dynamic environment while being able to maintain the highest quality standards
• Adept at remaining flexible. A seasoned pro at necessary context switching from one project or task to another quickly and efficiently
• Desire and willingness to learn new technology and tools
• Be results-oriented with strong independent time management skills
• Ability to think creatively to find unique solutions
• Ability to troubleshoot large scale production systems
• A passion to use technology to solve business challenges
• Ability to identify when you are stuck or road blocked so you can be supported by the team

WHAT MAKES BOOSTLINGO A GREAT COMPANY

• Values and mission-based ethos that drives our product development strategy
• Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)
• Competitive compensation and robust benefits offering, including 401(k) plan
• Flexible PTO

We are an equal opportunity employer and value diversity at Boostlingo. Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.