Senior Program Manager/Team Lead (m/f/x)- Certifications and Audits

Posted 2 Days Ago
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Linz, Oberösterreich
Hybrid
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
Lead and develop a team to manage certifications, customer audits, and governance, risk, and compliance in the R&D department. Drive project management for audits and certifications, report on progress, and improve workflows and processes. Serve as the main contact for auditors and ensure deliverables are met on time.
Summary Generated by Built In

Company Description
We are a passionate and open-minded group ofsoftware enthusiasts, and together, we areglobal market leader in software intelligence. By providingactionable data on how applications are performing in real-time-for example, crash reporting, server-side tracking, root-cause analysis to name a few-ourfull-stack monitoring platform helps our customers anticipate and resolve their software issues.
As a leading solution in that area, we aim to be the best-in-class and innovative SaaS company for the most significant enterprise globally, including highly regulated sectors like government, healthcare, financial services, or energy.
Job Description

  • Lead and build a team thatmanages certifications, customer audits,andcontrolsanddrives governance, risk and compliancewithin the R&D department and across the organization.
  • Drivingproject management forgap analysis, customer audits, existingandnew certifications.
  • Trackingandmonitoringby utilizing project management tools,reportingon progress,and identifying areas for improvement.
  • Improving and documenting theworkflows and processesfor the certification and audit team.
  • Planning meetingsandinterviewswith internal and external auditors to get the right subject matter experts/stakeholders into this process.
  • Driving the preparation and follow-ups for certifications and audits to ensure that action/deliverables are done on time.
  • Beingmain contact person for internal and external auditorsand theDynatrace subject matter experts/stakeholders.


Qualifications

  • Youhave 5-10 years ofexperience as aproject or project manager in IT or software projects, ideally within aglobal SaaS vendor.
  • You have 5+years of experience in the area of GRC (governance, risk and compliance).
  • You have 3+ years of experience as a team lead.
  • You are ahands-onteam playerwithoutstandingcommunicationskills, including reaching and motivating stakeholders across the whole enterprise.
  • You can motivate and inspire a team,fostering collaboration,and resolving conflicts effectively.
  • You are a proactive and open personalways seeking to improve and finding creative solutions.
  • You have an interest intechnology, security, and privacy.
  • You have fluent English skills.


Additional Information
What's in it for you?

  • Aone-product software companycreating real value for the largest enterprises and millions of end customers globally, striving fora world where software works perfectly.
  • Working with thelatest technologiesand at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • Working models that offer you theflexibility you need,ranging fromfull remote optionstohybridonescombining home and in-office work.
  • A team that thinks outside the box, welcomes unconventional ideas andpushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, andallows you to grow.
  • A globally unique andtailor-made career development programrecognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • Atruly international mindsetwith Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
  • A relocation team that is eager tohelp you start your journey to a new country,always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.
  • Compensation and rewards
  • We offer attractive compensation packages and stock purchase options withnumerous benefits and advantages.
  • Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is €55.000 gross per year based on full-time employment. We offer ahigher salaryin line with qualifications and experience.

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Armata
Steve Pace
John Rocker
The Company
HQ: Waltham , MA
4,700 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

Dynatrace exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace® platform to accelerate digital transformation.

Why Work With Us

Interested in Marketing or Sales? Majority of this office is dedicated to these primary functions. Our open floor plan is built for collaboration amongst teams and you can feel the excitement as we take over the digital world. Mingle with the executive team over a beer, say “hey” to the CEO on your way to the kitchen, or join our Office Olympics!

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Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
HQWaltham, MA
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