Senior Product Manager

Location: Colombia

Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible.

Telesign is hiring a Senior Product Manager, a role accountable for the complete life cycle of several Telesign products, internal or external facing. This person is responsible for prioritizing different features and functionalities, delivery to market and evaluation after the delivery. Also, this person is responsible for communicating product strategy to all of the relevant stakeholders. 

Key responsibilities:

• Identify, define and validate market requirements by gathering feedback from internal stakeholders, current and potential customers, and market research.
• Collaborate with other Telesign departments to set the long-term vision of the Telesign suite of solutions.
• Define business priorities within the context of the product line and overall product strategy and based on leadership input.
• Responsible for tactical implementation of short-term and long-term product roadmap.
• Communicate product strategy and project or program status to all relevant participants and stakeholders, including the leadership team.
• Manage product versioning, release cycle, client communications and other go-to-market considerations.
• Maintain the product backlog and drive the agile process as the Product Owner.
• Anticipate problems in the software development lifecycle and work to resolve them.
• Ensure delivery of projects following engineering best practices.
• Conduct product training for internal departments.
• Support customer facing teams to deliver new customer integration and launch.
• Assess and propose 3rd party solutions for potential adoption at Telesign.
• Create and track business & product KPIs on the performance of Telesign products.

Essential Requirements:

• University degree preferably in Applied Sciences.
• 5+ years Product Management or other relevant experience
• 3+ years working with VoIP, SMS, Fraud prevention or similar solutions.
• Experience working with CPaaS, UCaaS, CCaaS and other cloud communications services.
• Experience with web user interfaces, websites, and portals.
• Experience with RESTful APIs and exposure to REST, HTTP, JSON, XML, authentication concepts.
• Knowledge and understanding of computer and network security concepts.
• Knowledge and experience of tools and techniques assessing competitor products, market research, and cost benefit analysis to identify business value of products.
• Strong analytical, critical thinking and problem-solving skills, self-organized, with a proactive approach and able to multitask.
• Experience of working with business teams such as Sales, Business Operations, Finance, and outside vendors on defining new technology projects and product initiatives.
• Use of common issue / task tracking tools (eg. JIRA).
• Experience using Scrum or other agile methodologies.
• Demonstrated skills in delivering high quality products.
• Ability to highly influence company strategy and product vision.
• Judicious decision-making skills in a high-responsibility environment
• Independent problem-solving skills, working efficiently with teams of two to three, pair programming or working alone.

About Telesign:

Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications.Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation.Telesign also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics.

NOTICE TO ALL POTENTIAL JOB CANDIDATES
We recently have become aware of individuals, unaffiliated with Telesign Corporation, who have been sending out fake employment offers using a name similar to ours, in an apparent attempt to defraud would-be job candidates. In a recent example, a scam email was sent from the @outlook.com domain. All emails sent on behalf of Telesign will come from email addresses ending in @telesign.com.
Please be advised that Telesign Corporation does not solicit candidates for employment via email - nor do we require or ask for fees or payments during any phase of the recruitment or hiring process. If any person solicits financial information, fees, or payments from you as part of the "recruitment process" or as part of a purported employment offer, you should assume that the communication is not from Telesign Corporation and is not sanctioned or approved by our Company.

If you have received one these offers or believe you have been the victim of fraudulent activity via the internet, we would appreciate you filing a complaint with the Internet Crime Complaint Center at the link below:
http://www.ic3.gov/default.aspx