TRM is on a mission to build a safer financial system for billions of people. We deliver a blockchain intelligence data platform to financial institutions, crypto companies, and governments to fight cryptocurrency fraud and financial crime. We consider our business — and our profit — as a way to move towards our mission sustainably and at scale.
We are seeking an experienced and driven Senior Product Manager to join our team and lead the end-to-end delivery of impactful features and products. In this role, you will own the product roadmap, prioritize features, and collaborate across teams to deliver solutions that meet customer needs while navigating technical and resource constraints. You will act as the bridge between customers, product design, engineering, and go-to-market teams, ensuring that every feature delivers value and aligns with our strategic objectives.
The impact you will have:
- Define and prioritize the product roadmap based on customer impact, technical feasibility, dependencies, and resource availability.
- Translate customer needs and feedback into detailed product specifications, breaking down epics into actionable user stories.
- Collaborate with Product Design and Engineering teams to deliver intuitive, user-centric solutions while managing development milestones.
- Drive end-to-end feature delivery, from ideation through testing, quality assurance, and post-launch analysis.
- Partner with go-to-market teams to ensure successful product launches, including demos, marketing collateral, and customer enablement.
- Monitor product performance, gather insights, and iterate to continuously improve customer satisfaction and usage metrics.
- Stay informed about customer workflows, market trends, and competitive landscapes to influence product strategy.
What we’re looking for:
- 5+ years of product management experience, preferably within enterprise SaaS startup environments.
- Strong communication and problem-solving skills to write clear product specs and transform product visions into actionable user stories.
- Proven ability to collaborate across functions, including engineering, design, and marketing, to deliver high-impact solutions.
- Analytical mindset to measure product impact, leverage data insights, and refine strategies.
- Basic technical knowledge to scope features, manage dependencies, and ensure feasibility.
- Customer-focused with empathy and active listening skills to understand personas, workflows, and pain points.
- Flexible and adaptable to changing priorities in a fast-paced environment.
About the Team:
- The Product Management team is composed of experienced PMs who have shown a strong track record of success at early stage startups
- We don’t mind getting in the weeds and executing ourselves while we scale
- We are continuing to build out the team and add more A-players to push us in new directions, bringing creativity and grit
- We’re not a very hierarchical organization, so there’s still an expectation that everyone on the team can and will dive in wherever is needed
Learn about TRM Speed in this position:
- We look to ship new features within days/weeks, not months/quarters
Leadership Principles
Our Leadership Principles are foundational element of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.
- Impact-Oriented Trailblazer: We put customers first, driving for speed, focus, and adaptability.
- Master Craftsperson: We prioritize speed, high standards, and distributed ownership.
- Inspiring Colleague: We value humility, candor, and a one-team mindset.
Build a Career
Joining TRM means being part of a mission-driven team comprised of industry leaders. At TRM, you'll experience:
- Purpose and Mission: Have a real-world impact, from disrupting terrorist networks to returning stolen funds.
- Inspiring Colleagues: Collaborate with industry leaders and learn something new daily.
- Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market.
Work Environment
- Remote First: Our HQ is online. Tools like Zoom and Slack ensure seamless collaboration, but we also value in-person interactions, organizing regular meetups and offsites for team bonding. Clear communication is key in our decentralized setup. With tools like Slack, Loom, and voice notes, we document meetings and decisions, promoting transparency and efficiency.
- Ownership & TRM Speed: Small teams drive big goals at TRM. Every team member has significant ownership and responsibility, fostering an environment of initiative and direct impact. While there's no strict clocking in or out, we expect team members to balance personal schedules and team needs. We move “surprisingly fast” while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach to projects emphasizes quick wins, rapid iterations, and constant feedback.
- Diversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer.
- Annual Company Offsite: Once a year, TRMers come together from around the world to attend a 1-week mandatory company offsite. This is designed to foster in-person relationships, creativity, and strategic alignment. Employee attendance is required of all TRMers.
Join Us
We're looking for team members who love building from the ground up and want to work hard in a fast-paced and ambitious environment. We are remote-first, with exceptionally talented team members located around the world. If you like solving tough problems quickly and seeing your work improve the lives of billions of people, we want you at TRM.
We encourage you to reach out even if your experience doesn't precisely match the job description. Don't worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional.
To all recruitment agencies: TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM Labs employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
What We Do
TRM Labs is a blockchain intelligence company that helps financial institutions, crypto businesses and government agencies detect and investigate crypto-related financial crime and fraud. Every day, we tackle challenges in data engineering, data science, and threat intelligence to advance our mission to build a safer financial system for billions of people.
We have raised over $79M from JPMorgan Chase, Visa, Citi, PayPal, Block, Initialized Capital, Tiger Global, Bessemer, and Y Combinator.
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