Senior Product Manager: Billing Platform

Posted 5 Days Ago
Hiring Remotely in United States
Remote
Senior level
Healthtech • Social Impact • Software
We’re transforming mental healthcare accessibility by helping therapists launch tech-driven, in-network practices.
The Role
The Senior Product Manager for the Billing Platform at Grow Therapy will drive the product roadmap and strategy focused on improving the billing experience for clients. Responsibilities include managing complex billing models, analyzing data inconsistencies, collaborating with cross-functional teams, and setting best practices for product management.
Summary Generated by Built In

About us: 

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

About the role: 

If you or a loved one has ever tried to find an in-network therapist, you may have already experienced how hard it is to find a therapist that's the right fit for you, let alone understand the costs associated with the appointment or figure out if you're covered by your insurance. We are hiring a member of our product team to create a game-changing payments experience that redefines how clients navigate finding and paying for therapy, and help everyone get access to affordable mental healthcare. 

This is an opportunity to build technology that brings the therapy experience into the 21st century with a stellar engineering team.

As part of this role you will:

  • Own the product roadmap and strategy for our Billing Platform
  • Analyze gaps in the existing billing model, address data inaccuracies and inefficiencies, and proactively uncover opportunities for system-level improvements.
  • Drive scalability, reliability, accuracy and comprehensive improvements to our billing data models and platform.
  • Work closely with engineering, revenue cycle, and other product teams to ensure that we are meeting our revenue cycle, payments experience and payor launch goals. 
  • Set best practices and culture for product at Grow: You'll play a huge role in deciding how we hire and recruit product managers in the future

Salary: $160,000 - $210,000

 Requirements

  • Product Experience: 5+ years of product management experience, including 2+ years in healthcare billing product management. Prior experience as a platform product manager is a plus but not required.
  • Technical Expertise: Skilled in managing complex technical product areas and addressing the use cases of other product and technical teams.
  • Collaboration: Proven experience working effectively with other product and engineering teams as key stakeholders or end users.
  • User Empathy: Passionate about engaging with internal and external users, understanding their unique challenges, and leveraging those insights to build products from first principles.
  • Adaptability: Resourceful and resilient, able to think on your feet, overcome setbacks, and inspire your teammates to do the same.
  • Team Player: Naturally collaborative, you thrive on camaraderie and shared success, earning trust as a dependable partner and source of encouragement.
  • Self Starter: Highly motivated to take ownership of your work and deliver exceptional results.

Benefits

  • The chance to drive impact within the mental healthcare landscape from day one
  • Comprehensive health insurance plans, including dental and vision
  • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
    • Flexible working hours and location (remote OR in-office, your choice!)
    • Flexible Time Off 
    • Company-wide winter break 
    • Mental health mornings (2 hours each week)
    • Team meditation
    • Wellness Stipend
    • In-office lunch and biweekly remote lunch on us! 
  • Continuous learning opportunities 
  • Competitive salary 
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities 

#LI-REMOTE

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

What the Team is Saying

Sami
Sasha
Caroline
Lydia
Chris
The Company
HQ: New York, NY
440 Employees
Hybrid Workplace
Year Founded: 2020

What We Do

We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.

Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.

Our mission is to get more people into therapy by bridging the gap between therapists and people seeking mental health care.

Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!

To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.

Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!

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Grow Therapy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are remote first with an optional office in NYC.

Typical time on-site: Flexible
HQNew York, NY
Our New York office is located right in the heart of SoHo!

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