Job Description:
The opportunity
Senior Product Managers at Workhuman operate at the intersection of business strategy, customer excellence, and tactical execution to identify, prioritize, and deliver high-value product functionality to our customers.
In this role you will lead product management in a critical area of Workhuman’s product platform which enables functionality and experiences that impact all customers internal and external. The mission of the product platform is to enable Workhuman’s application teams with services that are truly horizontal, essential, extensible and high-performing so those application teams can focus on competitive in their markets and nothing else.
What we can offer you:
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The opportunity to be a trusted owner & builder of this key product platform area / functionality within the company, responsible for associated customer value and business outcomes.
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Collaboration with key stakeholders in Platform, Architecture, Security, Legal, and feature teams on all aspects of this capability from problem set to performance
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The opportunity to consistently use operational, competitive and user research data as well as best practices to directly inform strategy and execution of product vision.
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The ability to partner with product leadership in understanding the high-level opportunities on the product backlog that, when prioritized, deliver the most impactful and valuable features aligned with dept and company strategic goals.
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The responsibility of building and maintaining a roadmap and converting it to execution - distilling initiatives down into epic-level increments for aligned delivery team(s), providing clarity on OKRs down to sprint goals.
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The opportunity to articulate the vision and 'WHY' behind the product backlog to the technical team, while clearly managing and refining product requirements, epics, user stories, and acceptance criteria to ensure consistent delivery of business value.
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The opportunity to facilitate decision making on solution options and the business trade-offs associated with them
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Leadership through the management of key customers and stakeholders, balancing need and opportunity with the company’s best interests in mind
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The opportunity to mentor and coach junior team members whilst driving innovation within the organization
The skills you bring:
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Ideally, 8+ years working as a Product Manager/Owner in an Agile/Scrum product development environment including specific expertise in building experiences / services in an API-first, platform environment. However, equivalent skills, as well as the relevance of your experience and notable achievements, will also be taken into consideration.
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Experience with SaaS delivery model, in either B2B or B2C environments. B2B SaaS strongly preferred.
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While not necessarily needing to be an expert in coding, having a solid understanding of the technologies and platforms relevant to user and identity products is crucial.
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Strong capability to analyze data, understand metrics, and derive actionable insights. Proficient in problem-solving and making data-driven decisions.
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Excellent verbal and written communication skills, with the ability to articulate product vision and strategy to technical and non-technical stakeholders.
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Skilled in empathizing with users, understanding their needs, and translating those needs into product features.
Achievements:
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Delivered foundational service(s) that support a wide range of customers
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Achieved product innovation that changed the dynamics of an existing or emerging market.
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Proven experience developing plans by working from high-level strategic direction.
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Demonstrated experience in supporting product initiatives that are large scale in terms of customer base, complexity of problems solved, scope of functionality offered, etc.
The Company:
At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindset
We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.
Did you know we have an award-winning culture across EMEA and North America:
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We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.
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In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.
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We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.
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There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
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Our core values are Respect, Determination, Innovation, and Imagination.
Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
What the Team is Saying
What We Do
Workhuman® is helping companies meet today’s biggest human capital challenges - including unprecedented turnover, employee engagement, hybrid work environments, and DE&I - through the Workhuman Cloud®, a secure SaaS platform that provides the industry’s best-in-class Social Recognition® solution.
Co-Headquartered in Dublin, Ireland, and Framingham, Massachusetts, USA, Workhuman has been pioneering the human workplace to improve the employee experience at work, with solutions that engage with approx. seven million customer employees in 30+ languages, in 180 countries, generating 100 million instances of human connection.
Workhuman, employs over 1,000 people – including over 500 humans in North America who sell and market our solutions and services at scale, committed to helping companies improve returns on their most important investment– their people.
Why Work With Us
We love what we do because we’re creating a better future for the workplace – and beyond – through our technology and our people. We’re building cultures of gratitude, celebration, and human connection for leading global brands – and that starts with our own. Here, you can bring your true, authentic self to work. Every day.
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Workhuman Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our humans do their best work in different ways, whether it’s in the office full time, on a hybrid model, or fully remote; aligned to the preferred ways of working of their specific departments or teams.
