In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.
Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and dynamic bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 100 million subscribers, including brands such as Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.
Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.
Overview:
We’re looking for a Senior Product Manager to join our Platform team — the group that builds and scales the technical backbone of Recharge. This team owns critical infrastructure that powers our merchants’ businesses, including,
- Payments: Payment gateway integrations, recurring charge processing, and AI-based failed payment recovery
- Product catalog: A singular interface that the rest of our app uses to search for and work with product data
- Eventing architecture: A pub/sub-based event framework that powers internal events as well as external webhooks
You’ll be instrumental in defining and evolving the products that support the scale and reliability of our platform. This is a high-impact role for someone who thrives on technical challenges, loves cross-functional collaboration, and is motivated by building systems that directly affect revenue and customer experience.
What You’ll Do:
- Product Roadmap Development: Define and execute the product strategy and roadmap for Recharge’s core platform
- Customer focus: Own and optimize the experience and outcomes for recurring charge processing, payment retries, and the product catalog with a strong focus on real-world problems our merchants face.
- Cross-Functional Collaboration: Collaborate closely with engineering, design, marketing, sales, customer success teams to ensure alignment and successful execution of product initiatives.
- Product Delivery: Drive and deliver product features through the entire product lifecycle: ideation, specification, development, release, analysis, and iteration
- Stakeholder Communication: Communicate product strategy, progress, and outcomes to executive leadership and key stakeholders. Provide regular updates on product performance and key metrics.
- Quantitative and qualitative analysis: Leverage data and customer insights to continuously refine product features and prioritize technical investments
What You’ll Bring:
- 5+ years of product management experience, ideally in a fast-paced, high-growth B2B SaaS
- Experience working on complex technical products with cross-functional teams
- Comfort diving into APIs, events, and payment flows — you speak “engineer” fluently
- Strong analytical skills — you use data to drive decisions and measure success
- Excellent communication and stakeholder management skills
- Ability to ruthlessly prioritize in a fast-moving, remote-first environment
- Ability to work remotely and desire to make an impact in a highly visible role
- Willing to travel 4-6 times a year for in person working sessions and merchant meetings
Compensation
Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Salary ranges are designed to be competitive and aligned with country specific practices, while individual compensation is determined by skills, qualifications, and experience. The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package.
- Hiring range in the US
$168,000 USD - $190,000 USD - Hiring range in Canada
$144,000 CAD - $180,000 CAD
Application window anticipated to close: 06/30/2025. If you’re interested in this opportunity, please submit an application as soon as possible.
Benefits at a Glance:
- Medical, dental and vision plans
- Retirement plan with employer contribution
- Flexible Time Off
- Paid Parental Leave
- Monthly Remote Life and Merchant stipends
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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.
Transparency in Coverage
This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.
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What We Do
Recharge is the first-in-class subscription management solution, helping ecommerce merchants of all sizes launch and scale subscription offerings. Recharge’s subscription billing and payment management solutions are designed to help merchants grow by increasing revenue and customer lifetime value while reducing operating costs and churn. Today, Recharge powers subscriptions for more than 50 million subscribers across 15,000 merchants, including fast-growing brands such as Geologie, Keap Candles, Dropps, Bokksu, and Verve Coffee Roasters. We're a remote-first company with more than 500 team members across 15 countries.
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