HoneyBook is the leading client relationship platform for independent businesses. It powers billions of client interactions through tools for attracting leads, connecting with clients, booking projects, and managing payments. With HoneyBook, any independent professional can scale themselves and their business. Since the company was founded in 2013, HoneyBook members have built over 25 million client relationships and processed $11+ billion in payments on the platform. By providing an integrated suite of tools, HoneyBook simplifies workflow for independent professionals, serving as a center of gravity that streamlines operations from initial contact to final payment.
Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.
We are seeking a Senior Product Manager to lead our CRM team. In this role, you will lead the development of CRM features that help independent businesses streamline and automate the way they capture and nurture leads, manage client relationships, and grow their business. You will be responsible for building intuitive and efficient tools, including AI-native CRM capabilities, that reduce the manual effort required to track and convert leads. By leveraging automation and intelligent workflows, you will empower our users to adopt more hands-off, seamless processes for nurturing and booking clients—ultimately giving them more time to focus on their craft and passion.
Here are a few of the things you will do:
- Own and lead the development of CRM features from conception through execution, rollout, and iterations, ensuring alignment with user problems, needs, and business objectives.
- Be laser-focused on users and their problems; use user interviews, competitive research, customer feedback, and data analysis to inform product decisions and present findings to the team with conviction and rigor.
- Collaborate closely with user research and designers to deeply understand user needs, develop user empathy, and work closely with engineering to empower them to build remarkable experiences.
- Craft the “why” and use cases around upcoming features that resonate with users and enable the marketing teams to effectively communicate new features to win new customers.
Here is what we’re looking for in a candidate:
- Have a sense of design and product taste, with a keen eye for detail and usability.
- Shameless curiosity and a propensity to question things deeply, ensuring a thorough understanding of needs.
- Strong communicator (in Hebrew and English) with the confidence to collaborate assertively, ask tough but necessary questions, and effectively manage stakeholders at all levels.
- Execute your strategies with precision, ensuring product launches, feature updates, and key initiatives are delivered on time, within budget, and with the highest level of quality and attention to detail.
- Works seamlessly with stakeholders, fostering a positive and productive environment while independently resolving conflicts when needed.
- Deeply impact-driven, focusing on delivering meaningful outcomes rather than just shipping features.
Here is what is needed:
- 5+ years of experience as a product manager in the software industry, preferably in CRM, fintech, or productivity tools.
- Proven track record of leading product development from conception through launch and iterations, preferably in CRM or related domains.
- Strong analytical skills, with the ability to leverage data to inform product decisions.
- Excellent communication and collaboration skills (proficiency in English is a must), with the ability to work effectively across teams.
Our core values:
People come first: We prioritize people as we explore opportunities and work through challenges.Raise the bar: We push for greatness—for ourselves, each other, and our members.Own it: Trust and ownership let us make decisions with confidence.We love what we do: We bring passion to our work and love what we create for our members.Keep it real: Authenticity, respect, and transparency are at our core.
The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors.
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Applicant Information
When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information.
We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others.
Our Privacy Policy is here.
What the Team is Saying
What We Do
HoneyBook is here for the self-starters. The independents. Those who’ve claimed freedom over their career, finances, and future. Those paid for a profession that’s also their passion.
We’re on a mission to empower this economy of independents to rise, building fulfilling and sustainable livelihoods by doing what they love. We champion technology as our ally in supporting our members in this pursuit.
We can’t fulfill this mission without incredible talent. Our culture is founded on core values that drive everything we do, starting with always putting people first.
Why Work With Us
Our culture is founded on core values that drive everything we do, starting with always putting people first. Our team is a mission and values-driven team fueled by passion and purpose. At HoneyBook, we believe you are the driver of your career and growth - we're here to support you along the way.
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HoneyBook Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Hybrid in the SF HQ or NY hub 2-3 days per week.
