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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
athenahealth is a progressive and innovation-driven healthcare software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were recently acquired by one of the world’s leading private investment firms for $17bn!
We are headquartered in Boston, US, and our India offices are in Bangalore, Chennai, and Pune.
Position Summary: We are looking for a Senior Product Management Associate to join our Platform team within our Product Management organization where you will serve as a point-person to drive the execution of research and analysis in support of product design and backlog prioritization; and work with other Product Associates, Product Managers, and Scrum Teams to assist them with data insights, market insights, and alpha/beta notes that enable deployment of product services for our clients. You will do so in an exciting environment driven by a desire to enable more efficient and effective care.
If you have a passion for improving healthcare, have a drive to achieve meaningful results, with empathy for the user of products and services. And you appreciate the software development process and the varying personalities in the cross-functional groups. Plus, you possess the ability to prioritize and multi-task in a fast-paced environment, manage several projects simultaneously, meet deadlines, and demonstrate sound judgment when determining whether to act independently or escalate.
The Team: Our Ecosystem zone is a passionate group of Product Management, Engineering, UX, and Analytics professionals. We collaborate to deliver scalable, intuitive, and powerful interoperability tools and systems to enable medical practices to improve their clinical and financial outcomes.
Job Responsibilities
- Product Owner for scrum team as assigned. Managing product responsibilities in scrum processes. Guide the team with execution and clarifying details on the product solution, manage cross-team dependencies, and build/define/groom stories with the team.
- Drive preparation, execution, and analysis of alphas and betas; ensure proper execution of pilots and learning; release notes and videos; provide feedback to Product Managers and Scrum teams.
- Proactively identify backlog items of increased complexity or nuance that would benefit from internal/external research and analysis.
- Drive research that better informs Product Managers to define business requirements and user acceptance criteria.
- Provide synthesized analysis of research to Product Managers that enables backlog prioritization.
Education, Experience, & Skills Required
- Bachelor’s or master’s degree in computer science, Business, or Product Design with Healthcare Industry Background.
- At least 5 to 8 years of work experience with Min 4 years in a Product Management role.
- Min 4 years of professional experience with Software product development
- Min 3+ years working with stakeholders in a business environment, working with cross-functional groups desired.
- Experience working with Agile (Scrum) teams desired.
- Understanding of healthcare/health IT environment a plus
Behaviors & Abilities Required:
- Ability to make good and timely decisions that keep the organization moving forward.
- Ability to focus on the desired outcomes and value for both the business and the customers when making decisions.
- Ability to understand the value of and can create strong problem statements and metrics that are actionable, focused, and inspiring to achieve correct business outcomes.
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
