Senior Product Designer

About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the role:

We are seeking a Senior Product Designer with 5+ years of work experience in the SaaS arena.  The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the end user.  You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions. Applications without a folio will not be considered.

If you are someone who not only understands but can also demonstrate a strong muscle memory of design fundamentals and applied areas - we want you aboard!

Requirements

• Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing
• A broad portfolio that demonstrates your design chops across the phases mentioned above
• An intuitive eye for customer needs beyond the obvious
• Excellent attention to detail
• Ability to collaborate with cross-functional team members
• Ability to collect and interpret both qualitative and quantitative feedback
• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives
• Ability to effectively communicate and persuade around design concepts
• Passion for design; not satisfied with the status quo and always thinking of ways to improve
• Creative problem-solving skills
• Dynamic, creative personality, effective at engaging and influencing a variety of audiences
• Provide assistance to product engineers when needed
• Recommend new tools and technologies by staying abreast of the latest trends and techniques

Responsibilities

• By partnering with cross-functional teams and customers, you will turn your insights into delightful products in a creative environment that requires proven design skills and the ability to execute a creative vision.
• Set design requirements based on requirements and user research.
• Identify new product improvement opportunities.
• Analyze how a new product/flow/feature satisfies market needs and consumer preferences.
• Stay up to date on current industry trends and market conditions.
• Coordinate with other design team members to ensure consistent and accurate communication.
• Modify and revise existing designs to meet changing customer preferences.
• Work closely with product engineers to suggest improvements for products and processes.
• Present product design ideas to cross-functional teams and senior leadership.

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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