Senior Partner Manager

At Signifyd, we’re on a mission to revolutionize the ecommerce experience by providing cutting-edge fraud protection solutions that empower businesses to thrive in the digital age. We are seeking a Senior Partner Manager to join our Partnerships team, reporting to the General Manager of EMEA. You will have primary responsibility for maintaining, developing, and building new relationships across the Ecommerce ecosystem - including PSPs, Ecommerce platforms, agencies, system integrators and executive connectors, primarily within the EMEA market.  

You will be at the forefront of our partner engagement efforts, leveraging your expertise to nurture existing relationships and develop new ones. You will achieve success by working closely with the EMEA GTM team, along with the greater Partnerships Team, Marketing, Product Marketing, Content Marketing and Event Marketing teams to drive activities and outcomes that support Signifyd’s thriving partner ecosystem and drive.  Your goal is to drive quality referrals to the sales team, support partner deal progression efforts,  and expand Signifyd’s presence and awareness with our partners.  

If you are passionate about creating compelling partnership strategies and driving exceptional outcomes, we would love to hear from you. Join us in shaping the future of ecommerce!

Key Responsibilities

• Identify, establish, and maintain relationships with key players at all levels of seniority across our partners and potential partners in the ecommerce ecosystem 
• Develop and expand relationships with influential staff at the world’s best ecommerce agencies and systems integrators, interacting with Signifyd’s Tier I and Tier II agencies.  
• Use indirect influence to educate agency partners on Signifyd’s value proposition by telling compelling stories about why Signifyd is a solution they should recommend to merchants, leading to an increase in quality referrals from our partners. 
• Define joint execution plans with partners, maintain timelines, and create mutual accountability to drive towards our stated outcomes
• Create and execute compelling partner campaigns that drive ongoing engagement from partners 
• Independently coordinate event sponsorship activities and logistics with partners, including in person attendance when needed
• Act as a face of the company at trade shows and other key industry events
• Define, prioritize, and drive partner growth and development through intra- and cross-department coordination with CS, Sales, Marketing, and other teams.
• Ensure timely and effective execution to hit revenue targets and objectives
• Adhere to all company policies, procedures, and company values

Required Qualifications 

• The right person will possess 3-5 years of ecommerce partner management experience
• Experience and comfort with creative thinking to develop new, effective, ROI-driving partner activities
• Strong relationship building skills; comfortable presenting to groups of 10-25+ people virtually or in person
• Willingness to own and manage a pipeline of leads and coordinate with sales to assist on deal progression
• Strong organizational skills and ability to self-manage; can drive multiple-stakeowner projects from start to finish
• Ability to work effectively with a variety of colleagues across multiple functions and geographies
• Strong attention to detail and work ethic
• Strong verbal and written communication skills, as well as the ability to work effectively across internal and external organizations
• Must possess exceptional problem-solving, analytical, and research skills
• Travel and participation in after-hours meetings with partners as required

• Stock Options
• Annual Performance Bonus or Commissions
• Pension matched up to 8%
• ‘Day one’ access to great health, dental and optical insurance scheme 
• Generous annual leave plus public holidays
• Cycle to Work Scheme
• Enhanced maternity and paternity leave (12 weeks full-pay for mums & dads, plus 12 weeks half-pay for mums)
• Regular paid social events organized by our social committee 
• Mental wellbeing resources
• Dedicated learning budget through Learnerbly

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We also want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.