Signifyd is seeking a Senior Channel Manager to join our partner team and develop strategic channel partnerships with large ecommerce platforms, ISVs and global financial institutions. You will achieve success through developing and building relationships with key executive stakeholders within our top target accounts, building strong joint business plans, training partner sales and support staff, creating revenue opportunities with partners, supporting cooperative marketing efforts and co-selling in parallel with all partners’ customer facing personnel. This position will report to the Director of North American Partnerships.
The ideal candidate will possess both a business background that enables them to engage at the CXO level, as well as a sales background that enables them to easily interact with customers and sales/field reps. They should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions. Experience in the ecommerce platforms space is a plus, particularly the relationship between platforms, payment providers, global systems integrators and ISVs. This person should have a demonstrated ability to lead a team of stakeholders within Signifyd, enabling the team to deliver the highest quality work to engage our partners and drive towards specific outcomes.
Key Responsibilities
- Direct all aspects of the strategic partner development, management, and joint execution across key stakeholders within Signifyd and your partners
- Develop stakeholder mapping and engagement strategies to achieve key outcomes and milestones
- Define joint execution plans with partners, maintain timelines, and create mutual accountability
- Identify, establish, and maintain relationships with key players at all levels of seniority within our partner organizations
- Report on progress against goals, both those defined by senior leadership and by yourself with partners
- Demonstrate technical selling skills and product knowledge in all areas allowing you to demonstrate credibility and understand where we fit in the value chain
- Must be proficient with utilization of Salesforce and other tracking tools to ensure accurate reporting on progress and continuous alignment
- Work closely with Signifyd’s Sales team to maximize speed and success of joint selling opportunities
- Adhere to all company policies, procedures and business ethics codes
- Act as a face of the company at trade shows and other key industry events
Required Qualifications
- The right person will possess at least 3-5 years of channel management experience, ideally with ecommerce platforms, payments providers, agencies and/or ISVs; experience with the Salesforce Commerce Cloud ecosystem is a plus
- Proven track record of initiating and successfully driving incremental revenue opportunities through partners
- Prior experience developing highly productive channel relationships with top ecommerce institutions
- Demonstrated consistent quota achievement in technology sales, supporting sales activities from lead generation to closed won
- Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations
- Must possess exceptional problem-solving, analytical, and research skills
- Able to make independent choices and recommendations without immediate supervision
- Travel within the US and Canada as well as participation in after-hours meetings with partners as required (approximately 25%)
#LI-Remote
Benefits in our US offices:
- Discretionary Time Off Policy (Unlimited!)
- 401K Match
- Stock Options
- Annual Performance Bonus or Commissions
- Paid Parental Leave (12 weeks)
- On-Demand Therapy for all employees & their dependents
- Dedicated learning budget through Learnerbly
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Short Term and Long Term Disability Insurance
- Life Insurance
- Company Social Events
- Signifyd Swag
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
USA Base Salary Pay Range
$118,000—$145,000 USD
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What We Do
Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse for retailers. Signifyd counts among its customers a number of companies on the Fortune 1000 and Digital Commerce 360 Top 500 lists. Signifyd is headquartered in San Jose, CA., with locations in Denver, New York, Mexico City, São Paulo, Belfast, and London.
Why Work With Us
We have a hybrid working environment and culture built around collaboration, development, and diversity. We think it's incredibly important that people from all backgrounds feel a sense of inclusion and belonging and truly embody our company values. We also promote mental wellbeing with flexible time off!
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