Senior Operations Technology Field Services Analyst

Posted 16 Hours Ago
Be an Early Applicant
Lithia, FL
Senior level
Agriculture
The Role
The Senior Operations Technology Field Services Analyst oversees the health of security and operations camera systems, manages vendor relationships, develops maintenance procedures, collaborates with IT and security teams, and mentors staff. They also handle budgeting for operations and ensure compliance with policies.
Summary Generated by Built In

The Mosaic Company (NYSE: MOS) is the world’s leading integrated producer of concentrated phosphate and potash—two of the three most important nutrients in agriculture. We employ more than 13,000 people in six countries to serve farmers all over the world. Our Headquarters is in Lithia, Florida with operations throughout North America (U.S./Canada) and South America.

At Mosaic We Help the World Grow the Food it Needs - Apply today and join our team!

The Senior Operations Technology Field Services Analyst is responsible for overseeing the health and operability of global security and operations cameras. This role involves coordination of internal and external resources dedicated to maintaining and optimizing camera systems to ensure seamless security and operational monitoring across the organization.

Where will you work: (Hybrid: Onsite- Mon, Tues, Thurs)

  • Monitor overall security and operations camera system health.

  • Lead installation, maintenance, and repair of security and operations camera systems business wide.

  • Manage vendor relationships to ensure timely procurement and delivery of camera system components and services.

  • Develop and implement standard operating procedures for the proactive maintenance of camera systems to minimize downtime and ensure high availability.

  • Oversee the documentation and record-keeping of camera system configurations, maintenance schedules, and incident reports.

  • Collaborate with IT and security departments to align camera system operations with organizational security policies and IT infrastructure.

  • Provide technical guidance on camera system technology advancements and integration opportunities.

  • Support system audits to identify and address potential security vulnerabilities or operational inefficiencies.

  • Develop and manage the budget for camera system operations, including forecasting and cost control measures.

  • Train and mentor team members on technical skills and best practices related to camera system management.

  • Provide technical consult to Cybersecurity for management of camera and physical security systems

  • Other job duties as assigned.

What you will do:

  • High School Diploma/GED with 7+ years of working with information technologies, security systems, or camera systems required.

  • Associate’s degree required with 5+ years working with information technologies, security systems, or camera systems OR Bachelor's degree and 3+ years working with information technologies, security systems, or camera systems preferred.

  • Microsoft Office Suite experience

  • Experience in vendor management and procurement processes.

  • Familiarity with IT and security policies, standards, and best practices

  • Proven experience in managing security and operations camera systems in a global enterprise environment.

  • Ability to troubleshoot complex technical issues and provide effective solutions.

  • Knowledge of current camera system technologies and trends

  • Excellent communication and interpersonal skills for effective collaboration across departments.

  • Strong leadership skills with the ability to manage and motivate a technical team.

Benefits Offered by Mosaic:

  • Medical, Dental, Vision insurance

  • Paid vacation and sick time

  • Tuition Reimbursement

  • 401k company matching

  • Optional HSA plan with company match

  • 9/80 schedule

Top Skills

Microsoft Office Suite
The Company
HQ: Tampa, FL
10,000 Employees
On-site Workplace
Year Founded: 2004

What We Do

Mosaic is a global leader in the crop nutrient industry — the only company with the ability to produce and deliver two vital crop nutrients, phosphate and potash, on a massive scale. Mosaic engages in every phase of crop nutrition, from the mining of resources to the production of crop nutrients, feed and industrial products for customers around the globe.

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