Senior Executive Assistant

Posted 2 Days Ago
Plantation, FL
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The Senior Executive Assistant will manage candidate engagement for Executive-level talent, ensuring a high-quality experience throughout the interview process. Responsibilities include scheduling interviews, coordinating across teams, managing candidate information, and maintaining confidentiality while solving problems in a fast-paced environment.
Summary Generated by Built In

Our Opportunity: 

Chewy is on a mission to be the most trusted and convenient destination for pet parents everywhere! To fulfill our mission we seek a multifaceted Sr. Executive Assistant to support the Executive Recruiting organization at Chewy!

Reporting to the Head of Executive Recruiting, this high-visibility role will provide high-quality candidate engagement, interview scheduling and overall coordination for Executive-level talent being considered for employment at Chewy.  You will own the candidate coordination lifecycle to include ensuring an excellent candidate experience, owning data and systems management, coordinating interview schedules across multiple teams/locations, making travel arrangements, and serving as an overall candidate concierge as they engage with Chewy during our interviewing and selection process. Your ability to partner closely with the team, Chewy business leaders, and candidates is paramount. We are seeking a highly organized, tech-savvy, proactive, customer-centric professional with strong intuition for business and excellent communication and relationship building skills.

What You'll Do: 

This role will influence candidate and client experience by:

  • Scheduling virtual and on-site interviews for Executive (Director+) candidates, coordinating with Executive Assistants (EAs) supporting senior leaders at Chewy.
  • Serving as an in-person liaison for Executive candidates when they visit the Plantation, FL Headquarters (as needed).
  • Prompt follow-up, high quality coordination of all aspects of the interviewing cycle at Chewy, and exceptional communication with executive candidates from initial contact to start date.
  • Entering and being accountable for candidate information in our Applicant Tracking System, ensuring appropriate parties have access to key information in a timely and complete manner.
  • Proactively ensuring a high-quality candidate experience at Chewy with a high sense of ownership, decision-making and judgment.
  • Liaise between various cross-functional teams including Executive Administration, Talent Management, Recruiting Coordination, Human Resources and Executive Onboarding.
  • Running complicated calendars and scheduling of internal and external meetings, using various systems and tools.
  • Leading multiple high priority tasks and action items and ensuring on-time delivery.
  • Independently solving problems in a fast-paced environment.
  • Handling critical information with a high level of confidentiality and discretion.

What You'll Need: 

  • 5+ years of related support experience in complex and fast-paced environments with at least 3+ years collaborating with or supporting C-Suite leaders.
  • Degree or equivalent experience strongly preferred.
  • A high degree of professionalism with a customer service mentality and strong social skills.
  • Positive demeanor with a 'no task too big or too small' mentality.
  • Strong writing/proofreading skills including grammar, punctuation, and spelling via multiple channels (phone, email, text, chat, and in-person).
  • Demonstrate excellent judgment, discretion and sensitivity when dealing with high profile executives and confidential information.
  • Illiustrated ability to anticipate roadblocks, handle blocking issues, and optimally run significant priorities.
  • Make smart and timely decisions; understand when to take charge of a decision and when to involve other parties.
  • Experience exercising discretion and confidentiality with critical company information.
  • React with appropriate levels of importance to situations and events that require quick response or turnaround.
  • Proficient in Microsoft Outlook, Microsoft Office: Excel, PowerPoint, and Word.
  • Ability to work flexible hours across multiple time zones, depending on the needs of the candidates and the team.
  • A passion for pets and the improvement of the pet industry and market.

 

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

What the Team is Saying

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The Company
HQ: Boston, MA
20,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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