The senior operations manager will lead a group of operation and department managers to ensure all operational targets are met while continually adjusting and adapting to the changing job priorities. Balancing workloads between all warehouse departments is necessary in maximizing workflow. In order to meet customer commitments and deadlines, establishing building goals are important.
This position leads with a forward vision that involves strategic planning, problem solving skills and making decisions based on data and experience. In partnership with the director, preparation for the multiple business cycles throughout the year is a primary responsibility. This is a growth role allowing the senior operations manager to lead the facility when the director is not onsite.
The senior operations manager must support our core values and foster a positive culture of growth of all employees. Focusing on the development of managers, including succession planning is critical. The ability to work with a diversified workforce and maintain constant open communication on all policies and procedures is essential.
Pay: Annual salary of $100,000 - $125,000 (based on experience) + annual bonus potential
Duties include but are not limited to:
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Be the primary decision maker on the overall day to day operations by working closely with the operations managers
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Implement and enforce the warehouse operational policies and procedures regarding shipping, receiving and other operational areas as business dictates; recommend when necessary changes in procedures
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Having a cross functional understanding of all areas of the facility
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Maintain budget and targeted expenses by reviewing the monthly P & L, Capex Expenditures and approving invoicing; drive continuous improvement to exceed budgeted P &L metrics; raise your own bar
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Writing performance reviews to foster continuous learning, growth and development and create succession plans to build depth on the bench
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Continuous review of building and shift structure as well as personnel changes are needed to ensure optimum utilization of staff
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Manage the staffing by hitting targeted goals, effective recruitment, training and development of all employees
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Connect with all partners within the supply chain – delivery, inventory control, stores, merchandising, HR, LP and others as required to support an efficient operation
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Meet customer commitments by focusing on quality and accuracy – minimizing damage of product
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On occasion or when necessary assist in practical “hands-on” work in order to maintain moral and make sure work is accomplished in a timely manner
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Drive a culture of safety by following all safety policies and ensuring the team is maintaining the housekeeping standards by providing a clean, safe and organized work environment
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Being committed to support the business as needed through being able to work flexible hours, including holidays/weekends as well as perform additional duties as assigned
Knowledge, Skills and Abilities
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Multi-tasking in a fast paced warehouse environment
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Must be a critical thinker who can analyze data and problem solve
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Strong communication skills including written, verbal and listening
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Ability to work under stressful conditions and adapt while making operational decisions
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Required to stand and walk 80% of the time in order to oversee the business
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Proficient in using a warehouse management system (WMS) – as well as Microsoft Outlook, Word and Excel
Desired Qualifications
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Preferred 6+ years of progressive leadership experience in a warehouse environment
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Some college/bachelor degree preferred
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Bilingual (Spanish) preferred
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Furniture or other big ticket experience
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Strong computer skills
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Mathematical aptitude
Apply now and find out how Bob’s Discount Furniture can be the next step up in your career!
Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
Annual salary of $100,000 - $125,000 (based on experience) + annual bonus potential
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Top Skills
What We Do
When Bob Kaufman opened the first Bob’s Discount Furniture in Newington, Connecticut in 1991, he had a mission: to provide unmatched value while never sacrificing integrity or honesty to do so, meaning no deception or phony gimmicks. That became “the Bob’s Way,” and it remains our approach to this day, with more than 170 home furnishings stores located across the U.S. Shop in-store and online at mybobs.com
Our mission extends beyond just providing excellent furniture at everyday low prices, though. We also have a goal to help better the communities surrounding each of our locations through the Bob’s Outreach program and the Bob’s Discount Furniture Charitable Foundation, but those are just the beginning. We donate a total of more than $2.75 million to charities each year because we believe that giving back is our responsibility and privilege as a company.
In addition to offering high-quality products at unbeatable prices, we also aim to provide an unparalleled shopping experience with on-the-house treats. Pop into one of our in-store cafés and you’ll see that we also collect donations. All the money collected through Bob’s Café Collections for a Cause is matched by Bob’s, and 100 percent of those donations go to a number of charities such as the Special Olympics and Operation Homefront.
Interested in a career with Bob’s? We employ 5,000 employees across our 160 locations, all of whom contribute to the high level of integrity and transparency Bob’s is known for. We provide career growth and training as well as competitive compensation and benefits in a fun and fast-paced environment. Join us in our goal to make Bob’s a household name in furniture from coast to coast by looking into our job listings on LinkedIn as well as https://www.mybobs.com/careers.
If you’d like to get to know more about our company and why we take such pride in what we do, connect with us on Facebook at https://www.facebook.com/mybobs/ and follow us on Instagram & Twitter @MyBobs.
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