Food has lost its soul to modern convenience. And with it, has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 35 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one, you’ve found the right job posting.
The Role
The Sr Operations Manager is responsible for providing operational oversight and strong leadership to a growing team of associates and supervisors. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the Fulfillment and Logistics operations.
Success for this role will be measured by customer satisfaction and profitability of operations, constantly identifying key opportunities and spearheading projects focused on effectively scaling our business for growth.
Responsibilities
- Deliver strategic operational leadership across all aspects of Fulfillment and Logistics with a hands-on approach
- Manage, coach, and motivate a team of associates and supervisors, providing them with the necessary equipment, training, and quality direction
- Lead growth and development of direct team including performance management and professional development
- Oversee the entire process of sealing, labeling, picking, and packing meals, identifying opportunities and gaps to improve productivity
- Maintain a work environment that ensures and promotes food & team safety, ensuring compliance with Food Safety and Sustainability policies at all times
- Ongoing evaluation of logistics operations, streamlining systems/processes to improve efficiency
- Build and maintain the relationship with local and regional 3PL partners, ensuring our meals are delivered to our customers on time
- Work in conjunction with Customer Experience to continuously improve the delivery experience, troubleshooting issues and providing innovative solutions
Qualifications
- 5+ years of leadership experience in order fulfillment, transportation, and/or warehouse management operations
- Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement
- Proficiency with Google apps (Gmail, drive, spreadsheets, etc.)
- Experience using large databases and e-commerce frameworks (we use Magento and OnFleet)
- Ability to look around corners to anticipate problems before they arise, with a proactive approach to innovation
- Proven ability to effectively motivate and manage a high-performing team
- Outstanding organizational and communication skills.
- Being able to speak conversational Spanish and/or another language is a plus!
- Excitement for working in a fast-paced environment with a high level of ambiguity and change
Benefits
🩺 Health Insurance coverage
📈 We grow, you grow: Stock Options Plan granted on Day 1
🌟 Eligible for a bi-annual performance bonus
⛱ PTO policy and paid sick days
🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
🐣 Family leave: ****12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid
🕯 Compassionate Leave: 3-5 days each time the need arises
🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
🧘🏽♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
👩🏾🏫 Personalized Spanish coach
🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
CompensationAll final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Pay Range for this position
$85,000—$100,000 CAD
If you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.
What We Do
CookUnity is the first Chef-Direct Subscription service—a chef-to-food lover marketplace connecting the country's most talented chefs with eaters (consumers). We’re changing meal delivery by bringing small-batch, restaurant-quality meals to eaters across the country. Every week, a diverse collective of all-star chefs craft their signature, ready-to-eat dishes for an elevated at-home dining experience.
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