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The Satcom Direct Government Senior Network System Engineer oversees and manages the daily operation of LAN & WAN computer networks including hardware, and software support. This individual is accountable for the Cisco hardware and IOS maintenance/upgrades, installation, maintenance, and documentation of Satcom Direct Government core services. You will monitor and troubleshoot SD Government services and data center locations to ensure proper operation and uptime.
Ready to take on the the engineering, design, and equipment installation for SD Government?
COME ON BOARD THE SATCOM DIRECT GOVERNMENT TECHNICAL OPERATIONS TEAM!
How will you make a difference?
- System and network engineering and design, equipment installation, backup, maintenance, and problem solving within the SDG worldwide PoP Infrastructure
- Partner integrations and support of various SDG PoP locations with a concentration on the Ashburn, VA and Melbourne, FL locations
- Lead and train colleagues in providing network and remote connectivity hardware/software support across the PoP Infrastructure
- Maintain LAN/WAN user documentation including hardware/software applications, support logs and other related information in Confluence and other online document sharing programs
- Analyze and troubleshoot network logs and track the nature and resolution of problems to include PAN connectivity, blacklist generation, and other network security monitoring
- Monitor use to ensure security of data and access privileges; install, support and maintain both physical and virtual network servers and appliances to include virtual switches and other systems to help reduce the overall cost of operation
- Install, maintain, and troubleshoot the Storage Area Network (SAN)
- Engineer and design of systems operations to support future growth
- Identify and help integrate network monitoring tools to include Scrutinizer, Net Brain, and other software that can be used through the PoP infrastructure
- Configure, monitor, and enhance Satcom Direct value-added services in each PoP location and ensure they operate reliably and continue to generate revenue
- Design and assist military customer applications and programs to include private networks and infrastructure services such as bonding, NATO, captive portal, Global Hawk, and others
- Work with SD Government Tech Ops team to help with the re-design of the networks to ensure the backbone and other terrestrial areas are streamlined and integrated properly
- Consolidate the edge and provider networks to ensure proper redundancy and reduce the footprint to reduce the monthly costs of operation
- Re-design the overall network architecture to reduce the complexity of the design and simplify the operation in all PoP locations
Qualifications
- Bachelor’s Degree in Engineering, Information Technology, a technical degree or equivalent work experience
- 5-7 years’ experience configuring and maintaining network hardware and software
- Some nights and weekend on-call hours required
- Must have secret security clearance or must be eligible to obtain one
Required Experience, Skills & Talents
- Strong knowledge of LAN/WAN networking protocols, topologies and architecture
- Highly experienced with LAN/WAN technologies, BGP, Routing Protocols (BGP & OSPF), and MPLS Network Design
- Experience with installation and maintenance of Cisco router and switching hardware
- Familiar with Cisco ACS, Palo Alto Network appliances, Layer 2/3 VPN architectures, and industry standard firewalls
- Basic Linux Experience (CentOS/Red Hat)
- Has worked with network automation and design
- Strong analytical and troubleshooting skills
Preferred Experience, Skills & Talents
- CCNA or CCNP certification desired
- Project Management experience with IT projects is desired
- Must have excellent organizational skills and the ability to track and manage multiple tasks at the same time and follow them through to completion.
- Excellent verbal and written communication skills including ability to present complex technical information to a non-technical audience
- Strong problem-solving skills and inherent decision-making ability
Equal Pay Disclosure(s)
Base Pay:
100,000.00 - 125,000.00 USD Annual
Target Annual Short-Term Incentive:
Bonus Plan at 10% (% of Annualized Base Pay)
Eligible for Incentive Stock Program:
Yes
Benefits:
Satcom Direct offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.satcomdirect.com/careers.
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Satcom Direct is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.
Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.
Equal Employment Opportunity Statement
Equal Employment Opportunity - Executive Order 11246 Revision
Pay Transparency Statement
Top Skills
What We Do
Gogo Business Aviation is the world’s leading provider of broadband connectivity services for the business aviation market. We offer a customizable suite of smart cabin systems for highly integrated connectivity, inflight entertainment, and voice solutions – innovations that help people in the air stay fully connected to their work, life and entertainment on the ground.
Gogo created the inflight connectivity revolution, and we continue to be the driving force behind breakthroughs that redefine the inflight experience for business aviation passengers, pilots, and operators, with technologies like our Gogo AVANCE platform, the first 5G network for business aviation, our global broadband solution, and our best-in-class customer service. We do it all: Networks, Systems, Services, and Support.
With a comprehensive product portfolio like this one, Gogo Business Aviation leads the industry in the latest technology and introduces new functionality that has never been created before.
Situated in Broomfield, Colorado, between Denver and Boulder, Gogo Business Aviation is also a world-class company with a working culture to match. At Gogo, our employees are our greatest asset, keeping us innovative and passionate. Our employees contribute to the success of the company while maintaining the flexibility to work towards their own professional and personal goals.
If you are a someone with big ideas that wants to work for an industry-leading aviation technology company, check out our careers website at https://business.gogoair.com/careers/.
Why Work With Us
By working here, you’ll be part of revolutionizing inflight connectivity for the business aviation market alongside top-notch people. Operating as One Team, we are focused on our mission and propelled by our talented group of professionals. Join our team and work on industry-leading projects and make a meaningful impact from day one.
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OnSite Workspace
We offer flexible working opportunities as a method to promote work-life balance and to have a positive impact on our employee’s experience.