Director of Network System Engineering and Operations

Posted 10 Days Ago
Be an Early Applicant
Melbourne, FL
Senior level
Aerospace • Hardware • Information Technology • Software
Gogo Business Aviation is the leading global provider of inflight connectivity solutions for business aircraft
The Role
The Director of Network System Engineering and Operations will lead cross-functional teams, manage technical projects, and drive strategic planning within network systems to enhance services and client value.
Summary Generated by Built In

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As a Satcom Direct Government Director of Network System Engineering and Operations, you will join an exciting team and will provide connectivity between different technical disciplines in the product.  You will lead the integration of technical disciplines in product and systems engineering, ensuring alignment with the SDG business roadmap. This role involves strategic planning, cross-functional leadership, and hands-on management of technical projects, with up to 65% dedicated to research and development! 

COME ON BOARD THE SD GOVERNMENT OPERATIONS & FIELD SERVICE TEAM!

How Will You Make a Difference? 

 

Strategy & Planning: 

  • Define vision and strategic direction for network infrastructure, platforms, and tools

  • Drive architecture of operational and revenue-bearing systems to enhance customer value

  • Develop and implement enterprise-wide information system strategies

Engineering & Operations: 

  • Spearhead research, development, and deployment of operational systems

  • Adapt commercial technology to solve business challenges

  • Provide Tier-3 support for core infrastructure (data centers, networks, cloud services)

  • Ensure consistent infrastructure standards and procedures

 

Team & Project Management: 

  • Lead the Systems Engineering team, setting priorities and motivating staff

  • Coordinate cross-team subject matter experts to design and implement complex systems

  • Manage vendor relationships and ensure successful product enhancements and deployments

  • Oversee projects to modernize SD Government networks, tracking milestones and mitigating risks

 

Qualifications 

  • B.S. in Computer Science or related field (Master’s preferred) 

  • 10+ years in IT/technology leadership roles, with 3+ years in infrastructure and operations 

  • 7-10 years managing, developing, and coaching a team 

  • Must have secret security clearance or must be eligible to obtain one

 

Required Skills, Experience, and Talents 

 

  • Expertise in networks, satellites, information systems, security, and voice routing 

  • Proficiency in IT infrastructure management, virtualization, Windows/Linux, networking, and security standards (DOD/NIST) 

  • In-depth knowledge of IT infrastructure and platform management, including virtualization, server, storage, AD, DNS, networking, email, backup, Windows, Linux, DOD/NIST IT security guidelines, and endpoint security 

  • Verse with a variety of scripting/programming languages/environments. 

  • Designing and testing strategies and architecture 

  • Experience working with third-party vendors in a managed services model 

  • Strong leadership skills, having the ability to influence, inspire trust and build relationships with the team, senior leaders, and across the organization  

  • Enthusiastic problem solver with advanced strategic thinking skills, and strong attention to detail 

  • Self-motivated and proactively going beyond the call of duty 

  • Exceptional verbal presentation and written communication skills 

 

Equal Pay Disclosure(s)

Base Pay:

148,000.00 - 185,000.00 USD Annual

Target Annual Short-Term Incentive:

Bonus Plan at 20% (% of Annualized Base Pay)

Eligible for Incentive Stock Program:

Yes

Benefits:

Gogo offers competitive benefits including medical, dental and vision coverage with plans that can fit each employee’s needs. We offer an immediate vesting 401k plan, paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information at www.gogoair.com/careers.

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Gogo is an Equal Opportunity and Affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.

Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.  

The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).

Top Skills

Computer Science
Dod/Nist Security Standards
Information Systems
It Infrastructure Management
Linux
Networking
Networks
Satellites
Scripting/Programming Languages
Security
Virtualization
Voice Routing
Windows

What the Team is Saying

Nicole
Vishal
Mike
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The Company
HQ: Broomfield, CO
650 Employees
On-site Workplace
Year Founded: 1991

What We Do

Gogo Business Aviation is the world’s leading provider of broadband connectivity services for the business aviation market. We offer a customizable suite of smart cabin systems for highly integrated connectivity, inflight entertainment, and voice solutions – innovations that help people in the air stay fully connected to their work, life and entertainment on the ground.

Gogo created the inflight connectivity revolution, and we continue to be the driving force behind breakthroughs that redefine the inflight experience for business aviation passengers, pilots, and operators, with technologies like our Gogo AVANCE platform, the first 5G network for business aviation, our global broadband solution, and our best-in-class customer service. We do it all: Networks, Systems, Services, and Support.

With a comprehensive product portfolio like this one, Gogo Business Aviation leads the industry in the latest technology and introduces new functionality that has never been created before.

Situated in Broomfield, Colorado, between Denver and Boulder, Gogo Business Aviation is also a world-class company with a working culture to match. At Gogo, our employees are our greatest asset, keeping us innovative and passionate. Our employees contribute to the success of the company while maintaining the flexibility to work towards their own professional and personal goals.

If you are a someone with big ideas that wants to work for an industry-leading aviation technology company, check out our careers website at https://business.gogoair.com/careers/.

Why Work With Us

By working here, you’ll be part of revolutionizing inflight connectivity for the business aviation market alongside top-notch people. Operating as One Team, we are focused on our mission and propelled by our talented group of professionals. Join our team and work on industry-leading projects and make a meaningful impact from day one.

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Gogo Offices

OnSite Workspace

We offer flexible working opportunities as a method to promote work-life balance and to have a positive impact on our employee’s experience.

Typical time on-site: None
HQBroomfield, CO
Chicago, IL
Company Office Image
Melbourne, FL
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