Senior National Accounts Manager | Non-Commercial

Posted 14 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
Senior level
Food
The Role
The Senior National Accounts Manager drives growth in the Non-Commercial segment, managing customer relationships, strategic partnerships, and sales opportunities while achieving revenue targets.
Summary Generated by Built In

ABOUT ROLAND FOODS

Roland Foods, LLC, based in New York City, is an importer and distributor of high-quality specialty food products from more than 40 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the Company provides customers with exceptional specialty foods, primarily offered under the Roland brand. The company sells its quality foods across the foodservice, retail, and industrial channels as well as internationally.  Foodservice is the heart of the business, with the Roland® brand being one of the esteemed back-of-house brands in the industry. Roland Foods’ is the original purveyor of the world’s finest flavors and its assortment is unrivalled, with products spanning global cuisine segments: from French Dijon mustard, to Israeli couscous, to Thai fish sauce, to Mexican salsa macha, Roland Foods procures ingredients from the places that make them best.  And for this the Roland® brand is synonymous with quality, authenticity and creativity for the consumer and chef alike.

ABOUT THE ROLE

Roland Foods is excited and committed to growing our Foodservice sales team, and we are seeking an experienced and motivated sales professional to drive National Account customer acquisition and strategic growth with existing National Account customers in the Non-Commercial segment. The Senior National Accounts Manager (SNAM) is a quota-carrying, revenue-accountable sales position reporting to the Senior Director of Sales - Foodservice. The ideal candidate demonstrates meaningful experience selling to large, complex Non-Commercial Foodservice customers and the ability to develop strategic relationships throughout a customer’s organization including executives, culinary and procurement leaders. A proven record of successfully selling to Non-Commercial accounts and experience prospecting and acquiring new strategic customers is a requirement for this role. Prior experience working with non-commercial, group purchasing organizations (GPO) customers and significant members of GPOs is mandatory for this position. 

LOCATION:  Remote position based around any major airport in the US.

 

RESPONSIBILITIES 

Significantly contribute to the overall growth of the Non-Commercial and GPO segment by sourcing new strategic accounts where applicable and growing business within a defined set of existing accounts and members of GPO’s

  • Actively identify key customers to acquire and pursue business development opportunities using a hunting mindset
  • Direct account management of existing customers with a focus on strategic engagement to achieve volume and net sales goals
  • Develop strategic partnerships through direct interactions with culinary and R&D teams, purchasing leaders, and executives
  • Coordinate with local and regional distributors and the Roland Field Sales Team to effectively service operators and maintain exceptional service levels
  • Management of existing and new programs for customers (e.g. pricing, rebates, and sampling)
  • Support existing business and pursue new placement opportunities to create incremental growth through direct and indirect selling activities
  • Management of customer RFP, Bids, and contract renewals
  • Collaborate and partner with internal teams to execute sales strategies and solutions (e.g. Strategy, Revenue Management, Strategic Sourcing, and Supply Chain)
  • Inform supply chain demand planning on existing and new placements
  • Provide ad-hoc reports and presentation support for the Senior Director of Sales and Roland’s executive leadership team
  • Document all activity around the customer for ongoing reference, performance management, and future internal growth using relevant technology platforms
  • Demonstrate project management and 100% ownership of opportunities, manage implementation, and verify ongoing pull-through

Build deep and strategic relationships with customers

  • Cultivate and manage profitable relationships with customers
  • Engage Roland’s leadership and culinary teams as necessary (i.e., bring in Senior Director of Sales, President, Marketing, R&D Chef, etc.)
  • Develop a clear understanding of the customer’s organizational/ decision-making structure to maneuver effectively within the organization
  • Deliver customer business reviews and category performance presentations, ensuring consistent contact and follow-up on opportunities and initiatives
  • Participate in long-term planning and execution with customer leadership
  • Participate in trade shows and customer conferences where appropriate

Key performance metrics

  • Delivery of the business plans across customers to meet or exceed National Accounts Non-Commercial volume annual sales targets
  • Quota attainment for new opportunity and penetration wins
  • Quantifiable achievement of personal and professional development goals
  • Meaningful, strategically aligned activity and account performance tracking via Salesforce
  • Proactive, timely, and effective contract negotiating using contract management software

QUALIFICATIONS AND SKILLS

Required

  • 7+ years of sales experience
  • 5+ years of experience in the food industry; particularly selling into food service Non-Commercial national accounts
  • A proven record of successfully selling to Non-Commercial accounts including FSMs, GPOs, Gaming & Lodging segments
  • Strong administrative and organizational skills with experience using a CRM program, preferably Salesforce
  • General understanding of P&L and forecasting abilities
  • Ability to travel up to 60% required

Preferred

  • Bachelor’s Degree and/or Culinary Arts Degree
  • Possess an established list of contacts within the top Non-Commercial Accounts
  • Strong communication and presentation skills in front of groups of all sizes
  • Organized, and detail-oriented with strong technical writing skills
  • Ability to create executive-level presentations


 

SALARY RANGE

Roland Foods hires exceptional people to perform a wide variety of important functions that contribute to the success of the Company. One of the ways Roland Foods does that is through a competitive compensation package. The base salary for this role will be $130,000 - $150,000.

This role is bonus eligible.

Based on your qualifications, previous experience, and transferrable skills, the Company will determine at its sole discretion, the salary offered.


Founded by immigrants, Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together.  All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!

Roland Foods is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Roland Foods considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Roland Foods is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

Please read Roland Foods, LLC’s California Job Applicant Privacy Policy here. 


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The Company
New York, New York
170 Employees
On-site Workplace
Year Founded: 1934

What We Do

Since 1934, Roland Foods has inspired people around the world to explore their culinary passions with our portfolio of premium global ingredients. Our dedicated team continues to cultivate multigenerational vendor relationships, allowing us to source and distribute high quality products at scale.

At Roland Foods, we strive to cultivate culinary curiosity and experimentation through our wide range of global products. Because when it comes to food, there is no limit to what you can create.

Roland Foods - The World at Your Table.

#theworldatyourtable

For more information, please visit us at http://www.rolandfoods.com

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