Senior National Account Manager

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better.

Our Sales team ensures our machines are presented in an appropriate and consistent way that is recognisably Dyson, to clearly explain our technology and create the right customer experience. This builds our reputation and enables the team to deliver solid long-term sales strategies and plans, while recognising and taking advantage of shorter-term opportunities.

In a constantly changing marketplace we sell Dyson technology across the world to leading retailers. We combine global strategy and local market knowledge to present Dyson in the best possible way. It requires managing multiple networks of Dyson people and overseeing many different retail areas – from in store fixtures to online activation. It takes ownership, courage and tough conversations. Being constantly driven to see clearer solutions and drive better sales.

About the Role

Our Senior National Account Managers manage the relationship between Dyson and relevant Australian retailers at Head Office level and are responsible for both the tactical direction and strategic sales plans. The core component of this role is to grow core Dyson metrics across our consumer products in Australia. You will understand your accounts and retailer objectives and build strong relationships that allow you to influence at all levels in order to deliver account and business plans.

Main responsibilities include but not limited to:-

• Deliver annual sales volumes to plan

• Contribute to and implement channel strategies that optimise retail opportunities in line with Australian goals

• Deliver sales targets and communicate / escalate as appropriate any changes to target or forecast

• Effectively manage trade investment to deliver the best return through a transparent approval process

• Forecast process working collaboratively with the retailer

• Collaboratively manage forecast with core retailers, considering sales trends, promotions, seasonality, distribution changes, NPD and product exits to ensure accuracy

• Analyse relevant sales in/sales out, stock on hand and all available data to identify underlying trends and immediate sales opportunities, and ensure sales staff implement the identified opportunities

• Build productive and collaborative relationships to deliver against Joint Business Planning objectives

• Champion and deliver key customer initiatives both within Dyson and with the customer. (e.g., Category Management, Retailer Activations, Key Trading Periods etc)

• Work effectively with key internal functions in Dyson to promote the Australian sales objectives

• Create quarterly and annual Joint Business Plans (JBP) with top customers and support the negotiations of commercial agreements

• Shape and influence our strategy for how our products are merchandised and presented in store, online and in catalogue

• Present to customers all New Product Development (NPD) and execute world class NPD launches

• Work internally to ensure that the Field Sales team have the necessary tools to execute plans in store and maximise momentum

• Negotiate with retailers to enable; a demonstrator scheme, academy, category management plan and in-store fixtures

• Monitor competitor activity, report and develop activity to counter their impact

About You

To be successful in this position you will be an excellent relationship builder, resulting from a high level of personal and business presentation skills coupled with high level of communication skills both written and verbal. You are a self starter who sees things to completion and a strong team player that is results driven.

Previous skills & experience:-

• Previous experience in a National Account Manager role

• Proven delivery of consistent sales results

• Demonstrated exposure to senior level account negotiations

• Evidence of budget control, demonstrating forecasting and financial expertise

• Methodical business planning capability

• Expert Microsoft PowerPoint and Excel skills

Benefits

Outside of a competitive salary, our team members receive generous product discounts, additional paid annual leave, a generous, above market parental leave scheme and ongoing learning and development opportunities.

At Dyson, our people are at the heart of everything we do. We value you bringing yourself to work and we want to deliver an employee experience that matches the quality we give to our customers.

We have a vibrant and diverse culture that is geared towards recognition and realising ambition. You'll have regular social activities to take part in and you'll work with a fantastic team of people every day.

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.