At January, we're transforming the lives of consumers by bringing humanity to consumer finance. Our data-driven products help financial institutions streamline their collections, offering borrowers straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit – we're restoring dignity and giving millions of people the chance to achieve financial freedom.
About the Role
As a Senior ML Platform Engineer, you'll be instrumental in building and maintaining the infrastructure that powers January's machine learning systems. Working closely with data scientists, engineers, and product teams, you'll create scalable and reliable ML systems that enable us to better serve our customers.
What You’ll Work On
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Design and implement MLOps architecture, including selecting and integrating best-in-class tools for model tracking, deployment, monitoring, and automated retraining pipelines
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Build automated CI/CD pipelines for ML models with robust testing, error detection, and rollback capabilities, ensuring reproducible deployments across both real-time inference services and batch prediction pipelines
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Create comprehensive monitoring and alerting systems to track model performance, data quality & drift detection, enabling quick identification and resolution of production issues
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Design and implement systems for model versioning and experimentation that enable data scientists to rapidly iterate and validate their work
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Build scalable feature computation pipelines that ensure consistency between training and inference, while optimizing for cost and performance
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Evaluate and integrate new tools and technologies that can improve our ML infrastructure and development workflows
What You Bring to the Table
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Experience building and scaling ML infrastructure in cloud environments, with strong knowledge of containerization and infrastructure-as-code
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Track record of implementing monitoring and observability systems for production ML workloads
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Proficiency in Python and modern software development practices, with experience in ML frameworks and deployment patterns
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Strong problem-solving skills with the ability to balance quick solutions with long-term architectural decisions
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Experience collaborating with data scientists and product managers to implement best practices for ML development
We are currently hiring for this position in our New York office.
As a New York City-based company, we are dedicated to transparent, fair, and equitable compensation practices that reflect our commitment to fostering an environment where all team members are valued and supported. We encourage individuals from all backgrounds to apply.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, veteran status, or any other legally protected characteristic.
Top Skills
What We Do
At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives.
We began by building the foundation for creditors to engage with and support their borrowers at scale across the entire debt lifecycle. We’ve mastered outsourced collections by combining best-in-class performance with differentiated consumer satisfaction and superior compliance.
And we’re just getting started. Together, we’re creating a financial system where trust and opportunity spark lasting change in people’s lives.
Why Work With Us
We're driven to push boundaries and thrive in a culture of collaboration, rapid growth, and continuous learning, January offers the chance to do your best work.
We thrive on:
Writing to clarify thinking, scale collaboration, and drive intentionality.
Prioritizing impact over routine.
Embracing growth, feedback, and new challenges with humility.
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January Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Headquartered in New York City with an office in San Francisco, we believe that in-person collaboration promotes creativity, camaraderie, and trust amongst our team. Because of this, we operate on a hybrid model, where our team comes in 2-3x a week.