As a Software Engineer on the Borrower Acquisition Team, you’ll be at the heart of improving borrower engagement by building and scaling our communications platform. Your work will ensure that we reach the right borrowers, with the right message, at the right time—helping them navigate financial challenges with confidence.
Your Impact
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Develop and Enhance: Contribute to building a communications engine that uses data and machine learning to tailor communications, driving engagement and improving key metrics.
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Scale and Optimize: Work on designing and implementing a robust communication infrastructure capable of handling large volumes of interactions, ensuring high performance, and integrating new communication channels.
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Improve Transparency: Help build tools that provide visibility into communication strategies, enabling clients, compliance, and internal teams to understand outreach efforts better.
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Collaborate and Grow: Partner with cross-functional teams, take on increasing responsibilities, and support the continuous improvement of the platform and your own technical growth.
You may be a fit if you:
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Have strong problem-solving and analytical skills.
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Have 2+ years of experience building scalable software systems and a solid understanding of system architecture.
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Enjoy collaborating with cross-functional teams and working in a fast-paced, dynamic environment.
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Are passionate about using technology to improve borrower experiences.
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Bonus: Experience with full-stack development, machine learning, fintech, or tools like Terraform and AWS.
We encourage you to apply if you value:
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Collaboration: We value feedback, alignment, and learning from each other as we build great products.
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Product Ownership: Engineers are owners here, not mercenaries. You’ll have a role in shaping and delivering impactful product ideas.
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Sustainable Development: We prioritize quality and ensure our systems are designed for long-term success without burning out.
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Growth: As part of a growing team, you’ll have opportunities to take on increasing responsibility, enhance your skill set, and contribute to team leadership.
What we can offer you:
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Pet-friendly office (only in NYC, for now!)
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Competitive equity packages, giving you a chance to feel true ownership of your work
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Generous PTO so you can take the time you need to rest and recharge
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Hybrid work model, where our team comes into the office 3x per week
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Flexible work hours for better work/life balance
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12 weeks fully paid new parent leave program for all employees to enjoy bonding time
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Free lunches for team socializing activities
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Annual learning and development budget to invest in your professional growth
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401k so you can invest in your future
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Gym membership reimbursement
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Medical, dental, and vision insurance
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Free access to the mental well-being platform Spring Health plus 3 free virtual sessions with a Spring Health licensed therapist.
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Commuter benefits for your travel to/from the office
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Endless growth opportunity and the ability to take on new and exciting challenges
We are currently hiring for this position in our New York office.
January believes in doing its part to help close the wage gap that continues to plague much of the US workforce. We offer transparent and equitable compensation packages to all existing and future January team members.
Our compensation range for the Senior Software Engineer role is $160,000 to $190,000. We determine the final package by considering experience, applicable education and training, and relevant skills derived throughout our interview process. This role also includes a competitive equity package, giving you a chance to feel true ownership of your work.
Top Skills
What the Team is Saying
What We Do
At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives.
We began by building the foundation for creditors to engage with and support their borrowers at scale across the entire debt lifecycle. We’ve mastered outsourced collections by combining best-in-class performance with differentiated consumer satisfaction and superior compliance.
And we’re just getting started. Together, we’re creating a financial system where trust and opportunity spark lasting change in people’s lives.
Why Work With Us
We're driven to push boundaries and thrive in a culture of collaboration, rapid growth, and continuous learning, January offers the chance to do your best work.
We thrive on:
Writing to clarify thinking, scale collaboration, and drive intentionality.
Prioritizing impact over routine.
Embracing growth, feedback, and new challenges with humility.
Gallery
January Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Headquartered in New York City with an office in San Francisco, we believe that in-person collaboration promotes creativity, camaraderie, and trust amongst our team. Because of this, we operate on a hybrid model, where our team comes in 2-3x a week.
