Search the 11 jobs at January

As a Product Designer at January, you will create compassionate and efficient designs to enhance the debt collection process. Responsibilities include user research, wireframing, and collaborating with cross-functional teams to improve user experiences. Your work will significantly impact borrowers and the credit ecosystem's overall design strategy.

As a Senior Client Success Manager, you'll manage key client relationships, ensuring their satisfaction and results. Your role includes analyzing performance data to provide insights, gathering client feedback for product enhancements, and identifying growth opportunities while effectively communicating client needs within the company.

As a Senior Product Analyst, you will leverage data analysis, visualization, and statistical modeling to support product managers in making informed decisions. By providing actionable insights and developing metrics, you will enhance user experience and drive improvements in product performance.

The role involves designing and building scalable data ingestion and ETL pipelines, collaborating with cross-functional teams, leading major data projects, and ensuring that data systems support seamless client integrations at January.

As a Senior Software Engineer at January, you will lead technical initiatives, mentor junior engineers, and contribute to the architecture and development of innovative client-facing software solutions designed to improve client experiences and strategies.

As the Director of Marketing at January, you will build and execute marketing strategies to enhance the brand presence and sales effectiveness in the consumer finance sector. You will collaborate closely with Sales and other internal teams to ensure alignment, improve market insights, and drive opportunities for growth and talent acquisition.

The Head of Security is responsible for developing and executing security strategies to protect sensitive data, ensure compliance with regulations, and lead a security team. Key responsibilities include risk management, incident response, securing development processes, and fostering a culture of security awareness within the organization.

As an Engineering Manager at January, you will enhance the borrower portal through performance improvements, develop custom financial solutions, oversee payment infrastructure upgrades, and mentor your team, all while ensuring compliance and collaborating with key teams.

The Senior Account Executive will drive growth in the third party collections business through new client acquisition and optimizing sales processes. Responsibilities include enhancing the sales playbook, identifying new markets, and collaborating with internal teams to improve sales metrics.

The Support Specialist will handle inbound communications from borrowers, managing calls, texts, and emails to address account needs. Responsibilities include documenting user issues in ZenDesk, improving call procedures, and ensuring adherence to financial regulations. The role requires excellent problem-solving skills and the ability to maintain an empathetic tone in financial discussions.

The Collections Specialist will make outbound calls to assist borrowers in resolving their debts, manage internal collection efforts, and improve contact center processes. The role involves navigating multiple software systems and adhering to federal and state regulations.