Search the 21 jobs at January

As VP of Engineering at January, you will lead the engineering team, setting a clear technical vision and ensuring alignment with market goals. Responsibilities include building high-performing teams, delivering high-quality results, optimizing product development, and driving innovation, while emphasizing accountability and creating a culture of continuous improvement.

The Support Specialist will manage inbound communications from borrowers via calls, emails, and texts, assist in account-related needs, improve contact center processes, and ensure compliance with collection laws. The role requires effective communication and problem-solving skills, focusing on borrower satisfaction while handling high-volume inquiries.

The Staff Software Engineer will lead technical efforts, mentor team members, design scalable systems, and integrate ML-driven strategies to enhance client experiences. Responsibilities include handling architectural discussions and collaborating cross-functionally to improve product offerings and system quality.

In this role, you'll lead technical projects, mentor junior engineers, and contribute to architectural planning and product development. Your focus will be on building features for the Borrower Portal to assist borrowers with managing their loans and addressing their needs through innovative solutions, including AI/ML applications.

The Senior Software Engineer, DevX will enhance the engineer experience by optimizing CI/CD processes, implementing cloud solutions, and providing monitoring tools. Responsibilities include supporting local development environments, creating documentation, and participating in on-call support rotations, ensuring efficient build, test, and deployment processes.

As a Senior Software Engineer, you will lead technical initiatives, mentor junior engineers, and design scalable systems. Your role includes enhancing client experiences, integrating ML-driven strategies, and collaborating with cross-functional teams to innovate product solutions.

As a Senior Software Engineer on the Client Integrations team, you'll lead the design and implementation of complex data ingestion and ETL pipelines. You'll collaborate with cross-functional teams to ensure that the systems are reliable and scalable, manage large-scale data projects, and contribute to the architectural growth of the company.

In this role, you will lead software solutions for the Borrower Support team, mentoring junior engineers, engaging in architectural discussions, and collaborating closely with contact center agents to enhance data handling and support tools. The job involves the design and implementation of AI/ML features and the integration of third-party systems to improve overall efficiency.

The Senior Software Engineer will enhance borrower engagement by developing a personalized communication platform. Key responsibilities include building infrastructure for high-volume interactions, creating transparency tools, leading a team, and mentoring junior engineers.

The Senior Product Manager will define the product vision and strategy for Borrower Activation, guiding cross-functional teams to improve user engagement and debt resolution. Responsibilities include leveraging machine learning and AI for personalized experiences, leading initiative planning, and optimizing borrower interactions to drive meaningful results.

As a Senior Product Analyst, you'll influence product direction through data analysis and modeling, working with product managers to drive data-driven decisions that enhance customer experiences. Your role includes crafting actionable insights, running experiments, and presenting data effectively to different teams.

As a Senior Client Success Manager, you will manage key client relationships, address client needs, analyze performance data, and collaborate with teams to implement client feedback. Your role will be pivotal in enhancing client satisfaction and driving business growth.

The Senior ML Ops Engineer will deploy and maintain machine learning models, implement CI/CD for ML workflows, optimize workflows for large datasets, manage model versioning, monitor performance, troubleshoot issues, and collaborate with team members to enhance processes and outcomes.

The Senior Account Executive will contribute to company growth by building new client relationships, optimizing sales processes, and collaborating with internal teams. The role involves identifying new market opportunities and enhancing existing sales strategies.

As Head of Security, you'll lead strategic security initiatives, maintain compliance with industry standards, conduct risk assessments, oversee security operations, integrate security into development processes, and educate employees about best practices while managing relationships with security vendors.

As an Engineering Manager, you will enhance the borrower portal, develop custom financial solutions, oversee payment processing, lead a team, collaborate with cross-functional teams, and drive innovation and technical excellence.

As an Engineering Manager at January, you will build and lead the Compliance & Money Ops team, collaborating with Legal, Finance, and Customer Success to enhance systems and ensure compliance. You will oversee processes, mentor engineers, and manage projects using Agile methodologies, while focusing on delivering quality outcomes and fostering a proactive team culture.

The Director of Operations will oversee and improve operational functions at January, focusing on strategic growth, efficiency, compliance, and cross-functional collaboration. Responsibilities include enhancing operational processes, implementing scaling initiatives, and ensuring exceptional client experiences, while managing extensive team interactions.

The Business Operations Associate will maintain and improve client reporting capabilities and internal processes, optimizing workflows for efficiency, collaborating with engineering and product teams, and supporting internal teams with troubleshooting and training on data tools.

As the Director of Marketing, you will develop and execute marketing strategies to enhance brand presence in the fintech sector, improve sales strategies by collaborating with the sales team, and drive market insights for strategic decisions. Your role includes managing employer branding and optimizing marketing functions.