Senior Marketing Operations Manager

Posted 17 Days Ago
Hiring Remotely in United States
Remote
Senior level
Artificial Intelligence • Legal Tech • Professional Services • Software
Ontra, the leader in Contract Automation and Intelligence, combines AI with a network of talented global lawyers.
The Role
The Senior Marketing Operations Manager will oversee campaign execution, optimize workflows, strengthen data management, and enhance cross-functional collaboration while ensuring compliance with marketing governance standards.
Summary Generated by Built In

About Ontra
Ontra is the global leader in AI legal tech for private markets. Powered by industry-leading AI, data from 1M+ contracts, and a global network of legal professionals, Ontra's private markets technology platform streamlines and optimizes critical legal and compliance workflows across the full fund lifecycle. Ontra’s purpose-built solutions automate contracts, streamline obligation management, digitize entity management, and surface insights. Trusted by more than 800 global GPs, investment banks, law firms, and advisors - including nine of the top ten PEI-ranked firms worldwide - Ontra helps firms focus on what’s important to them.

Our Culture
Ontra is a remote-first company that values the power of connection. We find innovative ways to stay connected, both virtually and in person. By promoting ownership, inspiring creativity, and championing collaboration, Ontra enables you to shape your impact and growth. Our commitment to innovation extends beyond our technology; it’s embedded in our culture, and AI plays a crucial role in everything we do.

Our culture is one where belonging is the cornerstone of every interaction, rooted in acceptance and respect for all. Our commitment to inclusion begins at the application process, ensuring a fair and equitable hiring experience that values the unique contributions you bring from day one.

For this job, we are currently only hiring candidates based in the United States. For more information on where we employ, please see below. 

About the Role

Ontra is seeking a Senior Marketing Operations Manager reporting to our Director, Marketing Operations, to join our rapidly growing company.

We’re looking for someone excited to streamline and scale campaign execution across multiple channels, optimize marketing automation workflows for maximum efficiency, strengthen data quality and reporting for insightful decision-making, and enhance cross-functional collaboration between marketing, sales, and external vendors.
If you are a strategic, detail-oriented Senior Marketing Operations Manager with deep expertise in marketing automation, particularly Marketo, and a knack for data-driven decision-making, we’d love to hear from you! You should excel in CRM and lead management, with strong knowledge of Salesforce, and be well-versed in compliance with global email regulations.
Your ability to optimize processes and manage projects efficiently will be crucial, as will your talent for collaborating across teams like demand generation, sales, and RevOps. With a commitment to clear and proactive communication, you should thrive in translating complex marketing operations into actionable strategies, while managing both internal stakeholders and external vendor relationships effectively.

What You’ll Do

  • Campaign Execution Management: Oversee the setup, execution, and optimization of marketing campaigns across multiple channels, ensuring timelines are met and operations run smoothly.
  • Automation Workflow Optimization: Improve efficiency and impact of campaigns by optimizing marketing automation workflows and processes.
  • Data Quality and Reporting: Strengthen data quality and establish robust reporting systems to enhance decision-making capabilities within the team.
  • Cross-Functional Collaboration: Foster effective collaboration between marketing, sales, and external vendors to ensure cohesive campaign strategies and executions.
  • Issue Resolution: Address and resolve unexpected issues in real-time to ensure minimal disruption in campaign performance and operations.
  • Governance Compliance: Ensure all marketing activities adhere to global governance standards and best practices.

What You’ll Bring

  • Experience: 5+ years in marketing operations with experience optimizing campaign execution and automation.
  • Marketo and Salesforce Proficiency: 2+ years of hands-on experience with Marketo and Salesforce.
  • Lead Lifecycle Expertise: Proven ability in lead lifecycle management, including lead scoring, routing, and attribution.
  • Data Management Skills: Strong skills in data management to ensure database hygiene, segmentation accuracy, and reporting integrity.
  • Compliance Knowledge: Understanding of global compliance regulations, such as GDPR and CAN-SPAM, and best practices for email governance.

Hiring Locations
We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.

United States
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington 

APAC
Hong Kong

EMEA
United Kingdom

Benefits Snapshot

  • Remote-first working policy, with office hubs in SF, NYC, Santa Barbara, and London
  • Twice yearly team offsites for in-person collaboration
  • Paid flexible time off policy
  • Paid parental leave and benefits
  • Employer-supported retirement contributions, varying by country
  • Monthly phone and internet reimbursement
  • Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
  • Various options for medical, dental, and vision insurance

Travel
Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.

Inclusivity
Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]

Personnel Privacy Notice: View here.

Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.

Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.

#BI-Remote
#LI-Remote


Top Skills

Marketo
Salesforce
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The Company
New York, NY
350 Employees
Remote Workplace
Year Founded: 2014

What We Do

Ontra is the global leader in Contract Automation and Intelligence. The Ontra platform combines the best of artificial intelligence and software with a global network of talented lawyers to offer a complete and scalable solution for recurring legal workflows, such as processing routine contracts and tracking obligations in complex agreements. Ontra delivers purpose-built contract workflow and data management tools to easily manage obligations, answer key questions, and analyze trends and benchmarks. By streamlining repetitive legal processes and transforming contracts into data, Ontra helps customers lower costs, improve quality, reduce turnaround times, and provide actionable insights, ultimately freeing internal resources to focus on impactful and engaging work.

Ontra is headquartered in San Francisco, with global operations across North America, Europe, and Asia. Learn more at www.ontra.ai.

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