Search the 10 jobs at Ontra

As a Customer Success Manager at Ontra, you'll build and maintain client relationships, manage the customer journey, resolve issues, collaborate across teams, oversee account configurations, and engage in training initiatives to enhance client satisfaction.

As a Senior Customer Success Manager at Ontra, you will manage relationships with enterprise clients in the financial services sector. Your responsibilities include developing adoption plans, conducting strategic reviews, promoting customer retention, and acting as the voice of the customer within the organization, while guiding clients to achieve their desired outcomes using Ontra's SaaS solutions.

The Client Onboarding Manager will oversee post-sale product implementation and enhance client experience within Ontra's SaaS solutions. Responsibilities include client consultation, project management, proactive communication, and optimizing onboarding processes through cross-functional collaboration.

The Senior Product Manager will lead a product development team through the research, build, launch, and scaling of a new product aimed at solving customer pain points. Responsibilities include developing product strategy, managing product lifecycle, conducting market analysis, and executing launch strategies.

The Software Engineering Manager leads a team of engineers, overseeing project completion, coaching staff, and collaborating on technical strategies with product managers and architects. This role involves fostering an innovative engineering culture and ensuring alignment with business objectives while handling high-performance systems and development best practices.

The Senior Data Engineer will create and own a data engineering roadmap, architect strong dimensional models, build data processing pipelines, and collaborate with product and engineering teams to translate data insights into actionable features.

The Senior Data Analyst will conduct detailed data analysis to support decision-making, establish metrics, engage with stakeholders, manage analytical projects, and mentor teammates while focusing on cross-departmental collaboration to drive insights and improvements.

The Senior Software Engineer at Ontra will develop, implement, and maintain web applications, working on both frontend and backend aspects. This role includes collaboration with product teams, mentorship, and ensuring best practices in software development to deliver high-quality products.

The Senior Data Scientist will leverage machine learning and data science principles to innovate products, enhance operational efficiency, and provide transformative insights. Responsibilities include stakeholder engagement, data-driven problem solving, co-development with the Data team, and product development.

The Account Executive, Tier B will identify expansion opportunities within existing customer accounts, utilizing the MEDDICC sales framework to generate leads, collaborate with customer success teams, and pitch products to clients. The role emphasizes building relationships and adapting to new strategies for driving revenue growth.